500 internal server error

Hello
I just used the PHP easiform action on a form with the captcha. I tested a copy of the site and page within a subfolder on my site. Worked and looked good. Forgot about the license for my site so could not test again. But have one for the customer site. So uploaded all the files to my customers site and now I get a 500 internal server error message when I click on the link to Request a Quote.
Here is a link to the site.

When click on the menu item it appears to look for an html file and not the php file. Any suggestions. John


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Check to make sure you server is properly configured to use PHP (most are, but this is the first thing to check). Make a plain text file containing only this text:

<?php phpinfo(); ?>

Save it as some_cryptic_name.php and upload it to your server, then visit it in a browser. You should see a very tall, purple-toned page containing every little thing about the installation of PHP on your server. Look for the word IonCube in that page. If there is no support for the IonCube loader, then you will need to find a different solution on this server, or move to a different host. It’s not the sort of thing that a hosting provider will add for you if they don’t already have it installed.

If you don’t see any purple page, then your host has not enabled PHP on this server, and you’ll have to ask them to do so.

Walter

On Jul 8, 2014, at 1:56 PM, John Robinson wrote:

Hello
I just used the PHP easiform action on a form with the captcha. I tested a copy of the site and page within a subfolder on my site. Worked and looked good. Forgot about the license for my site so could not test again. But have one for the customer site. So uploaded all the files to my customers site and now I get a 500 internal server error message when I click on the link to Request a Quote.
Here is a link to the site.
http://www.weathermaster-window.com/index.html
When click on the menu item it appears to look for an html file and not the php file. Any suggestions. John


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HI Walt
Thanks for the info. PHP has always been enabled on this server. I was told that ion cube was also supported. What’s weird is that I put the old html page back and it doesn’t work either. Do I need to relink my menu to the html vs php page? I hope this makes sense.
Jhn


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