[ALERT] Freewaypro.com (and FreeCounter) is off-line

Freeway
1

Something awful has happened at my hosting provider, and the entire
FreewayPro / FreeCounter service is off-line. I am able to get in
through the back door and get data out, but the database server seems
to have gotten corrupted, as it is only reporting having 1163 hits
(and it usually hovers around 1.5 million at any given time).

I am trying to repair the database and recover the data to another
server, but it isn’t looking good at the moment.

I will post again when I know anything different. I am going to move
this service to another server and change DNS, so likely in a couple
of days everything will be up and running again.

Walter

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2

I have moved everything (well, everything that was left) to a new
server at Joyent. (Carrier-grade hosting, very very very reliable.) I
had been meaning to do this for some time, but I wasn’t looking
forward to moving 1.5 million rows of data.

All of that data seems to be irretrievably lost.

My repeated and increasingly frantic e-mails to the support desk at
my former host (who shall remain nameless, but their name starts with
an X) have gone unanswered. I was able to log into the database using
Navicat, but there were only 1163 hits to move, and REPAIR TABLE did
nothing to change that.

If you don’t see anything at http://freewaypro.com, try opening a
Terminal window and issuing this command (you don’t need any special
privileges for this to work):

lookupd -flushcache

You should see the new server almost immediately, unless your ISP has
cached the stale DNS information.

Otherwise, the service will catch up in a few days. It may also take
a few days for your hits to start piling back up, due to the way that
DNS works in general.

Again, very truly sorry for the implosion.

Walter

On May 2, 2008, at 9:09 AM, Walter Lee Davis wrote:

Something awful has happened at my hosting provider, and the entire
FreewayPro / FreeCounter service is off-line. I am able to get in
through the back door and get data out, but the database server seems
to have gotten corrupted, as it is only reporting having 1163 hits
(and it usually hovers around 1.5 million at any given time).

I am trying to repair the database and recover the data to another
server, but it isn’t looking good at the moment.

I will post again when I know anything different. I am going to move
this service to another server and change DNS, so likely in a couple
of days everything will be up and running again.

Walter

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3

Walter,

Were some accounts lost as well? I have a couple that were set up for clients and I get could not authenticate user errors for each. However, my personal account is working fine.

Joe

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4

I don’t know for sure. All that is there on the new server is all
that I could recover.

Walter

On May 4, 2008, at 11:11 PM, Joe Muscara wrote:

Walter,

Were some accounts lost as well? I have a couple that were set up
for clients and I get could not authenticate user errors for each.
However, my personal account is working fine.

Joe

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5

Is there any way to tie a new account to an old Site ID? If I have a site with an old SIte ID, is that data still being recorded even if there’s no associated account?

Also, I’ve tried to create a new account but I keep getting “Missing login or password.”

Joe

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6

I haven’t gone through all the pages yet to make sure they run on the
new server. There were some issues with register_globals being needed
by the old script. I made a wrapper to fix that, but it apparently
isn’t fixing everything. I will look into this later this morning. As
to an ID – I believe that hits are just recorded blindly, without
looking to see if there is an associated SiteID in the database. This
is done for reasons of speed. So I have some confidence that your
data are being recorded. Please e-mail me off-list with the details,
and I will patch it back up for you.

Walter

On May 5, 2008, at 7:52 AM, Joe Muscara wrote:

Is there any way to tie a new account to an old Site ID? If I have
a site with an old SIte ID, is that data still being recorded even
if there’s no associated account?

Also, I’ve tried to create a new account but I keep getting
“Missing login or password.”

Joe

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7

Just sent to you via email. Thanks!

Joe

On 5 May. 2008, 12:06 pm, waltd wrote:

As

to an ID – I believe that hits are just recorded blindly, without
looking to see if there is an associated SiteID in the database. This
is done for reasons of speed. So I have some confidence that your
data are being recorded. Please e-mail me off-list with the details,
and I will patch it back up for you.

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Update your subscriptions at:
http://freewaytalk.net/person/options