# Buy Button/form not responding

**URL:** <https://discourse.softpress.com/t/buy-button-form-not-responding/19498>\
**Category:** Freeway\
**Created:** [January 30, 2014, 8:16am UTC](https://discourse.softpress.com/t/buy-button-form-not-responding/19498 "2014-01-30T08:16:15Z")\
**Posts on this page:** 12\
**Page:** 1

<div class="post-metadata">

**Author:** ![Johan](https://discourse.softpress.com/letter_avatar_proxy/v4/letter/j/dec6dc/32.png) [@Johan](https://discourse.softpress.com/u/Johan)\
**Post date:** [January 30, 2014, 8:16am UTC](https://discourse.softpress.com/t/buy-button-form-not-responding/19498/1 "2014-01-30T08:16:15Z")

</div>

I moved my profile and files from old to new Imac.

Uploading the site from the old Imac in FW Pro 5.4, everything works fine as it has to  
But when uploading the same site on FW Pro 6 on my new Imac  
the site works fine only the 'Buy Button/form" does not function at all. Nothing happens when clicking on the button.

btw: Review cart button just works fine and gets me to the shopping cart in Mal’s

Any suggestions??

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**Author:** ![David\_McCallum](https://discourse.softpress.com/letter_avatar_proxy/v4/letter/d/ec9cab/32.png) [@David\_McCallum](https://discourse.softpress.com/u/David_McCallum)\
**Post date:** [January 30, 2014, 8:29am UTC](https://discourse.softpress.com/t/buy-button-form-not-responding/19498/2 "2014-01-30T08:29:52Z")

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Without seeing the page online I cannot be specific but I would be looking at a layering issue as the cause - make sure that there are no elements that are overlapping the Buy Button.

David

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**Author:** ![Johan](https://discourse.softpress.com/letter_avatar_proxy/v4/letter/j/dec6dc/32.png) [@Johan](https://discourse.softpress.com/u/Johan)\
**Post date:** [January 30, 2014, 8:39am UTC](https://discourse.softpress.com/t/buy-button-form-not-responding/19498/3 "2014-01-30T08:39:00Z")

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Hi David,

www.ngispen.eu

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**Author:** ![Johan](https://discourse.softpress.com/letter_avatar_proxy/v4/letter/j/dec6dc/32.png) [@Johan](https://discourse.softpress.com/u/Johan)\
**Post date:** [January 30, 2014, 8:41am UTC](https://discourse.softpress.com/t/buy-button-form-not-responding/19498/4 "2014-01-30T08:41:17Z")

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> On 30 Jan 2014, 7:39 am, Johan wrote:
> 
> Hi David,
> 
> www.ngispen.eu

Uploading from the new Imac with FW Pro 6 ‘now’

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**Author:** ![David\_McCallum](https://discourse.softpress.com/letter_avatar_proxy/v4/letter/d/ec9cab/32.png) [@David\_McCallum](https://discourse.softpress.com/u/David_McCallum)\
**Post date:** [January 30, 2014, 8:48am UTC](https://discourse.softpress.com/t/buy-button-form-not-responding/19498/5 "2014-01-30T08:48:08Z")

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Where is the Buy Button and on which page?

D

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**Author:** ![Johan1](https://discourse.softpress.com/letter_avatar_proxy/v4/letter/j/6f9a4e/32.png) [@Johan1](https://discourse.softpress.com/u/Johan1)\
**Post date:** [January 30, 2014, 8:51am UTC](https://discourse.softpress.com/t/buy-button-form-not-responding/19498/6 "2014-01-30T08:51:14Z")

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on almost every page ’ add to cart’

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**Author:** ![David\_McCallum](https://discourse.softpress.com/letter_avatar_proxy/v4/letter/d/ec9cab/32.png) [@David\_McCallum](https://discourse.softpress.com/u/David_McCallum)\
**Post date:** [January 30, 2014, 8:53am UTC](https://discourse.softpress.com/t/buy-button-form-not-responding/19498/7 "2014-01-30T08:53:17Z")

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Sorry - have to go out so cant look till later.

D

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**Author:** ![Johan1](https://discourse.softpress.com/letter_avatar_proxy/v4/letter/j/6f9a4e/32.png) [@Johan1](https://discourse.softpress.com/u/Johan1)\
**Post date:** [January 30, 2014, 8:55am UTC](https://discourse.softpress.com/t/buy-button-form-not-responding/19498/8 "2014-01-30T08:55:39Z")

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alright, me to in fact

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**Author:** ![Johan1](https://discourse.softpress.com/letter_avatar_proxy/v4/letter/j/6f9a4e/32.png) [@Johan1](https://discourse.softpress.com/u/Johan1)\
**Post date:** [January 30, 2014, 9:32am UTC](https://discourse.softpress.com/t/buy-button-form-not-responding/19498/9 "2014-01-30T09:32:45Z")

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It this moment the site is uploaded from the old Imac with FW Pro 5.4 and is alright, Buttons function.

But offcourse I want to be able uploading from my new Imac

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**Author:** ![Johan1](https://discourse.softpress.com/letter_avatar_proxy/v4/letter/j/6f9a4e/32.png) [@Johan1](https://discourse.softpress.com/u/Johan1)\
**Post date:** [January 30, 2014, 3:51pm UTC](https://discourse.softpress.com/t/buy-button-form-not-responding/19498/10 "2014-01-30T15:51:38Z")

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At the moment I have the site uploaded at [http://www.en-el.com](http://www.en-el.com)

This is the version uploaded from my new Imac with FW Pro 6  
The buy button’s/forms do not work, only get a bleu edge around the Buy button/form (Add to cart)

The buy button is a custom made “E-buy button” placed in a "E-buy form’ with or without variations. There are no overlapping elements

Any suggestion what the cause can be for not working buttons

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**Author:** ![David\_McCallum](https://discourse.softpress.com/letter_avatar_proxy/v4/letter/d/ec9cab/32.png) [@David\_McCallum](https://discourse.softpress.com/u/David_McCallum)\
**Post date:** [January 30, 2014, 11:04pm UTC](https://discourse.softpress.com/t/buy-button-form-not-responding/19498/11 "2014-01-30T23:04:46Z")

</div>

It would appear that your form is malformed and that is why it doesn’t work.

This is the code

```auto
div id="e-buy-form"><form method="post" action="http://ww7.aitsafe.com/cf/add.cfm" id="fwShop-e-buy-form" style="display:inline" target="_parent">
		<input type="hidden" name="userid" value=" ********">
		<input type="hidden" name="product" value="Coat Stand no 1 by Teun Fleskens">
		<input type="hidden" name="price" value="775">
		<input type="hidden" name="qty" value="1">
		<input type="hidden" name="tax">
		<input type="hidden" name="currency" value="0">
		<input type="hidden" name="lg" value="14">
		<input type="hidden" name="units">
		<input type="hidden" name="return" value="www.en-el.com/design-shop/accessories/coatstand-no1-lensvelt.html">
		<input type="hidden" name="config" value=" *******"></form><input type="image" src="Resources/e-buy-button.gif" name="submit" alt="add to cart gispen 663" value="submit"><select id="product-varia" class="f-ms" name="product[]" size=1>
			<option value="Bamboo" selected>Bamboo</option>
			<option value="Oak">Oak</option>
			<option value="Birch">Birch</option>
		</select>
	</div>

```

So if you look carefully you will see that the tag does not enclose the submit button/image.

Move that inside as at

```auto
<div id="e-buy-form"><form method="post" action="http://ww7.aitsafe.com/cf/add.cfm" id="fwShop-e-buy-form" style="display:inline" target="_parent">
		<input type="hidden" name="userid" value=" *********">
		<input type="hidden" name="product" value="Coat Stand no 1 by Teun Fleskens">
		<input type="hidden" name="price" value="775">
		<input type="hidden" name="qty" value="1">
		<input type="hidden" name="tax">
		<input type="hidden" name="currency" value="0">
		<input type="hidden" name="lg" value="14">
		<input type="hidden" name="units">
		<input type="hidden" name="return" value="www.en-el.com/design-shop/accessories/coatstand-no1-lensvelt.html">
		<input type="hidden" name="config" value=" **********">
		<input type="image" src="Resources/e-buy-button.gif" name="submit" alt="add to cart gispen 663" value="submit"><select id="product-varia" class="f-ms" name="product[]" size=1>
			<option value="Bamboo" selected>Bamboo</option>
			<option value="Oak">Oak</option>
			<option value="Birch">Birch</option>
		</select>
</form>
</div>

```

And it will work.

Not sure why 6 is dealing with this differently to 5 - would have to see the 2 docs to work that out. Probably a construction thing.

D

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**Author:** ![Johan1](https://discourse.softpress.com/letter_avatar_proxy/v4/letter/j/6f9a4e/32.png) [@Johan1](https://discourse.softpress.com/u/Johan1)\
**Post date:** [January 31, 2014, 8:07am UTC](https://discourse.softpress.com/t/buy-button-form-not-responding/19498/12 "2014-01-31T08:07:42Z")

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David, thanks for checking that one.

Now I will indeed see how it comes that the code changed and to make it so that I can just go on using the files in 6.

Not sure if I’ll manage today, but anyhow the buy buttons/form are functioning well at the other 2 url’s where it’s uploaded to in FW 5 from my old Imac

> **[NLStudio Design Classics and Architecture](https://nlstudio.eu/)**
>
> Good design makes you happy. We at NLStudio online Shop are happy to help you with any question about design accessories, lighting, and furniture.

[http://www.ngispen.eu](http://www.ngispen.eu)

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