Can't open FW file

Hi

I’ve just had my external hard drive fail that had my Freeway files on.

I’ve been able to move the Freeway folder on to my desk top from my back up drive but when I try to open any of the files, l get an error message saying that it’s the wrong version of Freeway being used.

Two questions. Why is this and How do I open the file, so I can carry on working on them.

Any help would be helpful.

Regards
Lee

New external hard drive on order.


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Try opening the version of Freeway you want to use, and then drag one of these files on top of its icon in the Dock (or use File / Open within Freeway to try to open it).

Walter

On Jan 12, 2014, at 3:35 PM, Gray Owl wrote:

Hi

I’ve just had my external hard drive fail that had my Freeway files on.

I’ve been able to move the Freeway folder on to my desk top from my back up drive but when I try to open any of the files, l get an error message saying that it’s the wrong version of Freeway being used.

Two questions. Why is this and How do I open the file, so I can carry on working on them.

Any help would be helpful.

Regards
Lee

New external hard drive on order.


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Hi Walter

I can open FW >Open >websters_delights.freeway but it still comes up with the same message - ‘The file could not be opened with this version of Freeway Pro.’

I can open a NEW file, no problem.

I’m on Freeway v6.1.2(6827)

Lee


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Hmmm. I guess wrap it up and send it to support(a)softpress.com for diagnosis.

Walter

On Jan 12, 2014, at 3:52 PM, Gray Owl wrote:

Hi Walter

I can open FW >Open >websters_delights.freeway but it still comes up with the same message - ‘The file could not be opened with this version of Freeway Pro.’

I can open a NEW file, no problem.

I’m on Freeway v6.1.2(6827)

Lee


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Hi Walter

I’ll have to. Got to get something sorted out with it, so I can use it.

Thanks for your help.

Regards

Lee


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Lost every thing on drive. SuperDuper back up didn’t work?? Have to find a way of getting information off the drive.

Lee


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