Client

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1

I have a friend that was fired from his client.
For not updating quickly (yet they never checked)

First client firing.

Is this ok?

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2

Sorry,

I wanted to ask because he is devastated. I told him that it is ok. .Sometimes client / designers have different ideas.

I told him to put in place the 72 hour policy I have with my clients.

I have 72 hours to update the site from the time I acknowledge their email. Once I update and email them that the update was done-they have 72 hours to check the update and let me know all is ok.

J
On Sep 28, 2012, at 11:49 PM, Julie Maxwell Allen email@hidden wrote:

I have a friend that was fired from his client.
For not updating quickly (yet they never checked)

First client firing.

Is this ok?

Sent from my iPhone

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3

I think the problem here is the definition of “quickly”. That word is open to interpretation. To you or I it may mean one thing, to somebody else it may mean something totally different. That’s why it’s always best to define what is meant by “quickly”.

There are other personal variables that could have impacted the client’s decision to fire them too. Maybe they got in a fender/bender or their spouse is leaving them. Who knows?

I would give the client a few days and then try reaching out to them. If an apology is order have your friend send one, if nothing more than to bring closure to the arrangement. Plus, I think admitting a mistake shows great character.

Good luck. I hope things works out for your buddy.

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4

Thank you! I will let him know. And with that variable of quickly is why I put my 72 hour email procedure in place.

It’s sad When there is a lack of communication between client / designer Which causes situations like this

J

Sent from my iPhone

On Sep 29, 2012, at 11:49, RavenManiac email@hidden wrote:

I think the problem here is the definition of “quickly”. That word is open to interpretation. To you or I it may mean one thing, to somebody else it may mean something totally different. That’s why it’s always best to define what is meant by “quickly”.

There are other personal variables that could have impacted the client’s decision to fire them too. Maybe they got in a fender/bender or their spouse is leaving them. Who knows?

I would give the client a few days and then try reaching out to them. If an apology is order have your friend send one, if nothing more than to bring closure to the arrangement. Plus, I think admitting a mistake shows great character.

Good luck. I hope things works out for your buddy.

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5

This is why we have skin.

Thick, heavy, armor-plated skin. Throw us under the bus and we just keep
coming back for more.

Reassure your friend that this is not the last time this will happen, nor
is it the worst thing he will experience in this field. Not all days will
be like this one… but when there are, we can rely on our drive, our
determination,

…and really thick skin.

–
Ernie Simpson

On Sat, Sep 29, 2012 at 12:05 PM, Julie Maxwell Allen email@hiddenwrote:

Thank you! I will let him know. And with that variable of quickly is why I
put my 72 hour email procedure in place.

It’s sad When there is a lack of communication between client / designer
Which causes situations like this

J

Sent from my iPhone

On Sep 29, 2012, at 11:49, RavenManiac email@hidden wrote:

I think the problem here is the definition of “quickly”. That word is
open to interpretation. To you or I it may mean one thing, to somebody else
it may mean something totally different. That’s why it’s always best to
define what is meant by “quickly”.

There are other personal variables that could have impacted the client’s
decision to fire them too. Maybe they got in a fender/bender or their
spouse is leaving them. Who knows?

I would give the client a few days and then try reaching out to them. If
an apology is order have your friend send one, if nothing more than to
bring closure to the arrangement. Plus, I think admitting a mistake shows
great character.

Good luck. I hope things works out for your buddy.

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6

I will pass that on to him

Thank you!

On Sep 29, 2012, at 5:05 PM, Ernie Simpson email@hidden wrote:

This is why we have skin.

Thick, heavy, armor-plated skin. Throw us under the bus and we just keep
coming back for more.

Reassure your friend that this is not the last time this will happen, nor
is it the worst thing he will experience in this field. Not all days will
be like this one… but when there are, we can rely on our drive, our
determination,

…and really thick skin.

–
Ernie Simpson

On Sat, Sep 29, 2012 at 12:05 PM, Julie Maxwell Allen email@hiddenwrote:

Thank you! I will let him know. And with that variable of quickly is why I
put my 72 hour email procedure in place.

It’s sad When there is a lack of communication between client / designer
Which causes situations like this

J

Sent from my iPhone

On Sep 29, 2012, at 11:49, RavenManiac email@hidden wrote:

I think the problem here is the definition of “quickly”. That word is
open to interpretation. To you or I it may mean one thing, to somebody else
it may mean something totally different. That’s why it’s always best to
define what is meant by “quickly”.

There are other personal variables that could have impacted the client’s
decision to fire them too. Maybe they got in a fender/bender or their
spouse is leaving them. Who knows?

I would give the client a few days and then try reaching out to them. If
an apology is order have your friend send one, if nothing more than to
bring closure to the arrangement. Plus, I think admitting a mistake shows
great character.

Good luck. I hope things works out for your buddy.

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Update your subscriptions at:
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