Hi chaps, I’ve set up a page with Feeway that includes a couple of small images using ‘remote resources’ action. It works fine with ‘mail’ on my mac and ok with ‘outlook’ on a little netbook pc that I have but I sent a test mail to a pal and he said the images didn’t download automatically in ‘outlook’ - is this a setting in ‘outlook’ ? … and is it likely it won’t work when I send it to all of my clients ? - maybe I should just send them a link but I receive plenty of html emails so there must be a solution. I did look at en excellent programme called ‘mailings’ but it seems a bit of sledgehammer for such a simple task ! Thanks for taking the time … Roger
Is it possible that the images themselves are not publicly available? If you can see them on your local machines, but your friend outside cannot, could that have something to do with it?
Another thought here – it might be a high security setting in Outlook. I have Apple Mail set to never show remote images. That keeps spammers from discovering that my address is real, because they can’t use coded image URLs to ping-back to their server. Perhaps your friend has something similar to that set there. It might not be obvious, either. Microsoft does a lot of preference bundling where they will say, “If these four things are set this way, that means High Security.” They might not explicitly state that they are denying remote resources, but that might be exactly what they are doing and why. Ask your friend to download Thunderbird from the Mozilla foundation, and see if the same message gets through with its images intact.
Thanks Walter, I think that’s it, his Outlook not accepting remote images, the chances are though that most Outlook users will have the same settings, so are all images in email messages hosted remotely ? I get dozens of mails every day with logos and other images and they all look fine, do all Outlook users (unless they’ve changed their settings) have to “allow” those images or is there a way of embedding them somehow ? Regards Roger
Another thought, my pal tells me he has no problems with the images in other emails he receives so there must be something wrong with the way I’ve prepared it, the logo is a jpg and the robot is a png, here’s the page if someone wouldn’t mind having a look :
he has no problems with the images in other emails he receives
Images in emails can be mime-encoded into the message structure or
referenced from external sources. Off the top of my head I’m not sure
how you’d achieve the former, but that’s essentially what you need to
do.
There are ways to embed images within mail messages – the image data
is set up as a MIME part, and encoded in Base64 format. I know it
still works, because I get dozens of spam messages a day that include
these wee beasties, even with all remote images turned off. You can
create these sorts of messages using Thunderbird or maybe even Apple
Mail. There was a KB article about how to use Netscape Communicator to
build them (anyone remember that thing?) quite a long time ago. The
basic premise remains, although the names and players have changed.
Walter
On Feb 17, 2009, at 12:56 AM, Roger Burton wrote:
do all Outlook users (unless they’ve changed their settings) have to
“allow” those images or is there a way of embedding them somehow