# Error from Automator workflow - unable to open files

**URL:** <https://discourse.softpress.com/t/error-from-automator-workflow-unable-to-open-files/14685>\
**Category:** Intaglio\
**Created:** [July 18, 2012, 7:07pm UTC](https://discourse.softpress.com/t/error-from-automator-workflow-unable-to-open-files/14685 "2012-07-18T19:07:24Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![matt3](https://discourse.softpress.com/letter_avatar_proxy/v4/letter/m/977dab/32.png) [@matt3](https://discourse.softpress.com/u/matt3)\
**Post date:** [July 18, 2012, 7:07pm UTC](https://discourse.softpress.com/t/error-from-automator-workflow-unable-to-open-files/14685/1 "2012-07-18T19:07:24Z")

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I’ve set up an Automator workflow with one action in it:  
“Open Images in Intaglio”

However, when the workflow is run with some sample SVG vector images, Intaglio reports the following error alert:

“Can’t complete this command.  
Unknown type”  
with one button: Cancel

Even though I can drag and drop the same image onto Intaglio and it will open.

Any ideas?

I am running Mac OS 10.8.0

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<div class="post-metadata">

**Author:** ![matt3](https://discourse.softpress.com/letter_avatar_proxy/v4/letter/m/977dab/32.png) [@matt3](https://discourse.softpress.com/u/matt3)\
**Post date:** [July 18, 2012, 7:18pm UTC](https://discourse.softpress.com/t/error-from-automator-workflow-unable-to-open-files/14685/2 "2012-07-18T19:18:12Z")

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Basically, I am trying to recreate the “Convert to PDF” droplet that comes with the app but that can no longer be run because it is a PPC app.

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