Hello, I just finished my first website with freeway express 5.0 and I love it so far. The only problem I have is with the php feedback form.
I followed the tutorial and I thought I did it correctly which I obviously didn’t. When I test it I receive an blank email. I tried all different kind of things I put the php form on every text box which didn’t make it work, I put it on the entire form I included the submit bottom in the action and I excluded it. The only difference was that sometimes I did get the blank email and sometimes I didn’t get one at all.
Also when I get the email the sender is my godaddy username. I hope my post make sense it is hard to put it in words.
By the contact form i put contact.php not contact.html. I really don’t know whats wrong I spent already about 8 hours and nothing worked. Since my host is godaddy I also tried to use it in my php action form which didn’t work at all.
Maybe someone could write every single step for me or something I am desperate. I researched the internet and could not find an working answer. I did the tutorial and followed every step.
Remove the action from everything and just use it on the page itself Page >Actions>PHPFF action
Use the same settings that you have been using already coz you are getting the email OK
The page does not need to be called contact.php contact.html is fine and will allow you to preview it locally. (But not test it)
Make sure that your name field is called that (name) in the 3rd tab in the inspector, similarly email and subject - you can call the other fields whatever you like as long as they mean something to you.
Thanks David, I did that all as you recommended but under the page action I can’t find the PHPFF action. Do you think it is because I am using Freewy 5.0 and not 5.5 and I only have the Express not the pro. Any idea how I can fix my problem?
Oh sorry I just realized I had to reinstall the php form for some reason. I did that all and it is still not working. Now I don’t even get an email at all anymore I feel so stupid but I really don’t know where my mistake is.
Hi Deb,
Feel free to send me a copy of your Freeway document (I don’t need any of the images or other resources just the Freeway file) and I’ll take a closer look for you.
Regards,
Tim.
On 15 Feb 2011, at 03:16, deb wrote:
Oh sorry I just realized I had to reinstall the php form for some reason. I did that all and it is still not working. Now I don’t even get an email at all anymore I feel so stupid but I really don’t know where my mistake is.
I’m also having trouble with the feedback form. I’m using Express 5.4.3 and have followed the instructions on the Softpress site. When I test it, I get a page "contact-go.php that has type and code on it. I wonder why it isn’t going to my error page and also why it’s not working.
Here’s a snippet of what it contains and thanks in advance for your help:
<?php
$notindomain_errorpage = "error.html.html";
$server_errorpage = "error.html.html";
$invalidaddress_errorpage = "error.html.html";
$successpage = "thanks.html.html";
$recipient="email@hidden";
$subject="Saying hello";
// Set the server variables for older (PHP4,3 etc) systems
if (!isset($_SERVER)){
$_POST = &$HTTP_POST_VARS;
$_SERVER = &$HTTP_SERVER_VARS;
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Yep, that’s the PHP Feedback Form code alright!
Are you previewing your form on the server or locally on your Mac? You need to preview on the server to see the form working.
Does your web host support PHP and is it switched on?
Although this isn’t a direct issue you should clean up the page names so they don’t have double extensions - error.html.html for example. You can check and change these in the Inspector palette in Freeway.
If you are still having problems post a URL to the page in question.
Regards,
Tim.
On 3 May 2011, at 22:17, redfeather wrote:
I’m also having trouble with the feedback form. I’m using Express 5.4.3 and have followed the instructions on the Softpress site. When I test it, I get a page "contact-go.php that has type and code on it. I wonder why it isn’t going to my error page and also why it’s not working.
Here’s a snippet of what it contains and thanks in advance for your help:
<?php
$notindomain_errorpage = "error.html.html";
$server_errorpage = "error.html.html";
$invalidaddress_errorpage = "error.html.html";
$successpage = "thanks.html.html";
$recipient="email@hidden";
$subject="Saying hello";
// Set the server variables for older (PHP4,3 etc) systems
if (!isset($_SERVER)){
$_POST = &$HTTP_POST_VARS;
$_SERVER = &$HTTP_SERVER_VARS;
Hi Tim,
I was previewing in in my browser, not on the actual host server. That’s the problem, eh? Thanks for the tip re page names. I’ve noticed Freeway Express does some random weirdness like that which I don’t understand… This is my first “real site” in Freeway. I’m a designer, not a web designer, so hope it works!
Thanks again for your help.
No problem. In the dash between Freeway, the browser and the server it can be hard sometimes to remember that certain things (like PHP) have to be viewed on the server to work.
What weirdness exactly did you see? Freeway will clean any page names that contain characters that aren’t suitable (accents and extended characters for example).
Regards,
Tim.
On 4 May 2011, at 02:41, redfeather wrote:
I was previewing in in my browser, not on the actual host server. That’s the problem, eh? Thanks for the tip re page names. I’ve noticed Freeway Express does some random weirdness like that which I don’t understand… This is my first “real site” in Freeway. I’m a designer, not a web designer, so hope it works!
Thanks again for your help.
I feel so stupid but I really don’t know where my mistake is.