[Express] Problem using two licences

Hi folks

This is my first post so please be gentle. Hopefully I am posting in the right place, moderators please move if necessary.

We have one copy of Freeway 5 and recently bought a licence so that we could use it on two macs. We’ve put the website we work on in the shared folder on one of the machines so that we can both access it. When we try to open it from the new licence a message comes up “you could not open xxxxxx site.freeway because you do not have access permissions”.

Can anyone tell me where I am going wrong in easy to understand language that a novice can understand please.

Thank you in advance for any replies.


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Graham,

It may be a osx permissions issue. Try to share another non-freeway file and if you get the same error message, this link - http://goo.gl/pmRcn - may assist you in resolving the problem.

Bryan


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First of all, hopefully you’re not trying to open the same Freeway
document from two different machines at the same time. That’s a
recipe for sadness. If you’re just trying to edit the same site at two
different workstations at two different times, then that’s just fine,
and should work.

My guess is that the folder or Freeway file is not set to allow others
(those not on the host machine, or guests) to write their changes to
the file. You can change this by clicking once on the folder that
holds your document and then choose Get Info from the File menu.
(Don’t do this to the Shared folder itself, make another folder inside
there and put the document and all of its published files inside of
it, then make changes to that folder.)

Near the bottom of the Info panel is a set of pickers that define who
can do what to that folder. You’ll have to do this from the machine
that contains the Shared folder, by the way, and you’ll probably need
to click on the little lock icon and authenticate as an administrator
on that computer. You want to set Everyone to Read and Write. Next,
click on the little gear icon at the bottom of the Info panel, and
choose “Apply to enclosed items”. That should allow other persons on
your local network to edit and save changes on the document.

If that’s too permissive (you don’t want everyone on the local
network, only one or two people, to have this sort of access) then
you’ll need to create a new user account on the host machine, use the
Info panel to set that person to have read/write privileges to the
folder, and leave Everyone set to No Access.

Walter

On Mar 1, 2011, at 4:51 AM, Graham wrote:

Hi folks

This is my first post so please be gentle. Hopefully I am posting in
the right place, moderators please move if necessary.

We have one copy of Freeway 5 and recently bought a licence so that
we could use it on two macs. We’ve put the website we work on in the
shared folder on one of the machines so that we can both access it.
When we try to open it from the new licence a message comes up “you
could not open xxxxxx site.freeway because you do not have access
permissions”.

Can anyone tell me where I am going wrong in easy to understand
language that a novice can understand please.

Thank you in advance for any replies.


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Hi thanks for the replies.

Bryan I have tried opening a keynote document and altering it and then saving it and it works so it’s not an osx permission problem.

Walt, thanks for your instructions I have done everything you said but still having problems. We aren’t trying to open the same document at the same time.

The only way I can use the freeway document is to copy the whole folder over to the other mac and then open it from there which is better than nothing but not what we wanted, any other ideas?


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I can’t test this as I do not have two licenses, but surely FW won’t open a file in two copies of FW, both with write permission. If it will this is a huge oversight.

Graham, just because you can open a different file with a different app across your LAN does not mean it is not a permissions issue with the FW file. What are the set permissions for this file?

On 1 Mar 2011, 12:41 pm, waltd wrote:

First of all, hopefully you’re not trying to open the same Freeway
document from two different machines at the same time. That’s a
recipe for sadness.


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Please, for the love of all that is fun and light in the world, do not
open the same document in more than one computer at the same time.
Ever. In any application. For any reason. This will end very very
badly, and you will be sad.

At the best end of the spectrum, you will end up with what’s called a
“race condition”, where the last one to save will “win” and the first
one to save will have their changes overwritten. When an application
opens a file, it doesn’t do anything with that file on disk to begin
with. It simply reads the content of the file into memory and displays
that local memory copy in its interface. Up until you save, the
changes exist only in that local memory copy.

If two people open the same document (if the application lets them)
then they each have this fiction – the memory copy of the file –
that they work on. Think of these as two evolutionary branches, with
the same parent. Changes that one machine makes will not affect the
copy in memory on the other machine, and vice-versa. If one machine
saves, the file on disk will be updated. But this will not refresh the
copy still open on the other machine, so when that other machine
saves, the first machine’s changes will be overwritten and lost
forever once that machine closes the document.

At the worst end of the spectrum, you will have a corrupted file which
nobody can open, and you’ll get to build your site over again.

On Mar 1, 2011, at 10:06 AM, Solutions Etcetera wrote:

I can’t test this as I do not have two licenses, but surely FW won’t
open a file in two copies of FW, both with write permission. If it
will this is a huge oversight.

Graham, just because you can open a different file with a different
app across your LAN does not mean it is not a permissions issue with
the FW file. What are the set permissions for this file?

On 1 Mar 2011, 12:41 pm, waltd wrote:

First of all, hopefully you’re not trying to open the same Freeway
document from two different machines at the same time. That’s a
recipe for sadness.


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Thanks for the warning. We’ve not tried to open the same document at the same time and don’t intend doing so but what we want to do is both machines to be able to access freeway documents from a shared folder and work on separate documents, that is why we bought another licence.

There are only two macs on the network and I have set the priviliges so that all users have access.


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On 1 Mar 2011, 3:03 pm, waltd wrote:

Please, for the love of all that is fun and light in the world, do not
open the same document in more than one computer at the same time.
Ever. In any application. For any reason. This will end very very
badly, and you will be sad.

Any application worth its salt should prevent this from happening. Having a file on a server means no one could be aware if anyone else on the network has this file open when they go to open it and/or save changes.

Yes… OS X allows more than one app to open a file simultaneously, but it is a simple thing for an app to check if the file is already open and disallow it, or open the second copy with read-only permission, or manage and inform the user what changes will be saved to the file. This is just common sense for any developer.


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Where exactly are these files? Are you sharing from a separate 3rd Mac acting as a server, or just one of the two Mac’s acting as host? If the latter, make sure the directory you are sharing allows full read/write permissions. The other thing you should consider is copying all the elements on the project locally to the Mac you are working on, then publishing back to wherever you are storing the work that is not local.


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