[Express] Problem with upload

Brand new at this so probably doing something wrong…

I have built a site and have a hosting package from Network Solutions. When I go to upload I continually get an error message despite checking and rechecking the user name, password etc. (Cannont complete upload becasue the host could not be resolved)

I called Network solutions and they could figure out an issue and I can use my same info to sign into the account with FIlezilla, so passwod etc must be OK. Also checked for extra spaces in the info

Can someone give me detailed instructions on how to save the file for my site from Freeway Express and the upload it to the host via Filezilla. I am unclear on how to best save the site to my hard drive and then which files need to be uploaded from the folder where I saved the site.

Thanks

D


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This shouldn’t be an issue as there are plenty folk here that successfully upload to Network Solutions hosted sites.

1st thing you should try is changing the FTP Mode settings which appear when you do File>Upload

The options for FTP Mode are Automatic, Passive and Non-passive

If you are on Auto then try Passive, if on Passive try Non-Passive - but try them all until you have success.

If still no luck then the files that you need to upload using Filezilla etc are all the ones contained within your ‘Site Folder’ and this folder is determined by the setttings in File>Document Setup under the Document Tab about half way down "Site Folder…

David


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Thanks… I had tried Auto, Passive and non Passive but with no luck.

I created a folder to save the site, called LSF, from Freeway. This now contains the following

LSF site (file)
LSF site archive (folder)
A folder I created to keep all the relevant image files I am using.

Should I just be loading a loading a folder that contains the LSF stie file?

Thanks


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At 08:21 -0500 26/2/12, David W wrote:

Brand new at this so probably doing something wrong…

I have built a site and have a hosting package from Network
Solutions. When I go to upload I continually get an error message
despite checking and rechecking the user name, password etc.
(Cannont complete upload becasue the host could not be resolved)

“the host could not be resolved” means that the host address is
wrong. The DNS service is unable to resolve that name to an IP
address.

David


David Ledger - Freelance Unix Sysadmin in the UK.
HP-UX specialist of hpUG technical user group (www.hpug.org.uk)
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I called Network Solutions and have a different address to try.

They are still suggesting exporting .html files to my desktop and then using Filezilla to upload. I tried this and get files that end in .freeway. The tech at Network solutions said this would not work as they are the wrong files type.

Sorry to sound dumb, but any thoughts on what I am doing wrong

D


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On 26 Feb 2012, at 17:12, David W wrote:

Sorry to sound dumb, but any thoughts on what I am doing wrong

I don’t think you’re publishing your pages.

Go to the File menu, and choose Publish. This will create all the HTML and graphics needed for your site to work. These pages and stuff will be in your Site Folder created when you started the new site.

The contents of the site folder is what gets uploaded to the server for the world to see.

Hope that helps.

Heather

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On 26 Feb 2012, at 17:12, David W wrote:

Sorry to sound dumb, but any thoughts on what I am doing wrong

I should have explained a bit more.

Freeway creates freshly baked HTML every time you publish. The Freeway document is a proprietary format, only readable by Freeway, which contains the ingredients and recipe to create the HTML.

When you edit your site in Freeway, you’re not editing the HTML or graphics. Any changes you make are turned into the HTML and supporting files when you publish or preview in either Freeway or a browser.

I hope that makes some sense.

Cheers

Heather

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Thanks everyone…

Finally got Freeway to talk with Network Solutions after they gave me a new address to apply to the upload and not they one the emailed me.

Now have to assign the domain name I bought through NS to the site.

NS told me that only the html files should be uploaded but Freeway uploads a folder with other resources as well.

Any hints on how to direct the domain name to my home page. Not having much luck getting a clear answer from NS

D


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On 26 Feb 2012, at 17:12, David W wrote:

I called Network Solutions and have a different address to try.

They are still suggesting exporting .html files to my desktop and then using Filezilla to upload. I tried this and get files that end in .freeway. The tech at Network solutions said this would not work as they are the wrong files type.

Sorry to sound dumb, but any thoughts on what I am doing wrong

Hi David; it sounds as though you’re uploading the Freeway site file, instead of the site that Freeway makes for you. In an earlier post, you said:

Should I just be loading a loading a folder that contains the LSF stie file?

… and the answer to that one is no. The site file lives on your computer, and it is the means by which Freeway makes a web-ready site. If you’re going to use a third-party FTP application, you’ll need to publish your site to a folder, then upload the contents of that folder (but not the folder itself) to the root directory of your server. You can do this by going to Document Setup, in the File menu, and choosing the ‘Upload’ tab, then change where it says ‘FTP’ at the top to ‘File Copy’. That will ask you to choose a folder, which you can make there and then in the dialog box.

You might find it a lot easier to use Freeway’s built-in FTP, as that uploads exactly what should be uploaded without you having to decide what it is!

best wishes,

Paul Bradforth

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On 26 Feb 2012, at 17:34, David W wrote:

NS told me that only the html files should be uploaded but Freeway uploads a folder with other resources as well.

Upload EVERYTHING in the site folder Freeway publishes to. It’s all needed for the site to work properly.

The Resources folder contains all the graphics, for example.

Heather

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So now I have managed to get Freeway to upload the Network Solutions. It has placed two folders (css & resources) plus the html files in my /htdocs folder.

If I a understanding them correctly, NS are telling me the domain name points to this folder. It seems the domains should point to the home.html file?

When I go into the ‘point domian’ options from Network Solutions, it gives me the option of pointing two either the css folder of resources folder…

What do I need to do to get the domain to take me to the home page when viewed online?

PS Thanks for all the assistance!


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On 26 Feb 2012, at 17:46, David W wrote:

What do I need to do to get the domain to take me to the home page when viewed online?

Freeway by default publishes your home page as index.html. It sounds like the server needs it to be renamed home.html.

To do this, open your Freeway document and select the home page in the site panel. In the first tab of the Inspector, change the name from “index.html” to “home.html” (without the quotes, obviously).

Republish and upload the site again.

Let us know if the page doesn’t appear when you try to point the domain at it.

Cheers

Heather

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Thanks Heather,

After some time on the telephone with Network Solutions I have the site online. One last problem to sort out. When I go to publish, the ‘About Us’ page is being converted to the index.html file and not the home page. I can go on the server and rename things to get it straight but would prefer to have this right from the start.

How does Freeway select which on the seven pages on my site is the home page. Can I specify that?

Thanks


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On 27 Feb 2012, at 13:56, David W wrote:

How does Freeway select which on the seven pages on my site is the home page. Can I specify that?

You can rename the page in Freeway. Do as I described for changing the “index.html” to “home.html”.

Generally, Freeway assumes the first page in the site panel should be called “index.html”. This is by far the most common start page title out there. Other pages are named automagically, based on the main title you give them.

Hope that helps.

Heather

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Freeway automatically names (file-names, that is) the first page that you create in any folder index.html. No matter what you change the Title attribute of that page to, the filename will stay stuck to index.html. Contrast this with the usual behavior for any page besides the first:

  1. Create a new page, give it a title in the new page dialog. (Our Products)
  2. Freeway automatically sets the filename to ourproducts.html (stripping out spaces and certain characters, downcasing the rest).
  3. Decide that the Title should be Our FABULOUS Products, and change that in the Site list sidebar or Inspector.
  4. Freeway automatically changes the filename to ourfabulousprodu.html (if you’re in the default of 21 characters to your filenames).

So that’s the automatic behavior. But at any time, you can override this to set your filenames to anything you like. Need to use PHP? Click into the File Name field in the Inspector and change this to products.php or whatever else you like. All the links in your site will update to reflect the change, and the next time you publish, your page will upload as products.php and ourfabulousprodu.html will be removed from the server. Any time you manually enter anything into the file name field in the Inspector, this automatic behavior is removed, and the filename will stay put regardless of any subsequent changes to the title.

The one thing you should never do is try to fix this by editing the site files that Freeway publishes. First of all, any links to that page will be wrong on every other page in your site. Second of all, the next time you upload, Freeway will correct the “damage” you have done to its understanding of the site structure.

To fix your index problem, first move to the About Us page in Freeway, and in the Inspector, change the file name to about_us.html or something like that. Then move to the home page and change its filename to index.html. As I noted, these changes will “stick” and anything else you do to your site will not affect them.

Walter

On Feb 27, 2012, at 8:56 AM, David W wrote:

How does Freeway select which on the seven pages on my site is the home page. Can I specify that?


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I seem to be getting there and appreciate all the help.

Hopefully just one challenge left. Freeway now seems to be publishing my home page as indexa.html, instead of just calling it index.html. This means that Network Solutions doesn’t recognize the page unless I go in and change it on the server… not ideal

How do I get Freeway to give it the proper name? and get rid of the extra “a”

Thanks


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Delete all the files on your Mac in the Site Folder for this document. (You can find this in the Document Setup dialog.) What’s happened here is that there is already an index.html in that folder, and Freeway has decided it doesn’t “own” it. Freeway won’t knowingly step on a file it didn’t create, and so it creates indexa.html instead.

There’s just one other possibility you should go through. Click on each of your pages in the entire site, one at a time, and look in the Inspector at the filename. You should only have one that’s named index.html (unless you have folders in your site, then it’s okay to have one in each folder).

Freeway won’t let you give two pages the exact same path (filename + directory hierarchy) in its interface. (The filesystem won’t let Freeway, but it passes the restriction on to you.) If you already have one of your other pages named index.html, if you try to change another to index.html, Freeway will silently correct it to indexa.html (or indexb, c, d, as needed) when you try.

Walter

On Feb 27, 2012, at 1:36 PM, David W wrote:

I seem to be getting there and appreciate all the help.

Hopefully just one challenge left. Freeway now seems to be publishing my home page as indexa.html, instead of just calling it index.html. This means that Network Solutions doesn’t recognize the page unless I go in and change it on the server… not ideal

How do I get Freeway to give it the proper name? and get rid of the extra “a”

Thanks


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Hi Walter,

Thanks for the info

Ask a stupid question but can I delete the files from the site folder without losing the site I have just built?


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Absolutely. Freeway publishes those files there as a sort of “cache” before uploading to the server. But the actual site is maintained separately in your Freeway document. Think of that like the Word document that you subsequently print out on paper. The paper, in this case, is HTML and images and so forth.

It’s ephemeral, and frequently replaced during the design and publish process. Each time you move something on any page, Freeway deletes that entire page file and generates it again. That’s why you will see lots of (fairly strident) warnings here and in the manual to never edit anything in the Site Folder.

Walter

On Feb 27, 2012, at 2:20 PM, David W wrote:

Hi Walter,

Thanks for the info

Ask a stupid question but can I delete the files from the site folder without losing the site I have just built?


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I think this question is related to this thread. When I look at my site folder, I have lots of files that are obviously versions of existing files. Can I delete the extraneous files, and if so, which ones should stay, without messing up my website? I assume that the (filename)a.ext, (filename)b.ext are redundant and can be deleted, but just want to be sure before I do so.

thanks!


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