Why am I getting an extra shadow on one of the graphics in this slideshow? I tried a bunch of things, but it is always there.
Here’s the link:
http://reeltimedvd.com/new_site/reeldeal.html
Thanks.
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When you say ‘Extra shadow’ - I see 1 image centered in a box with a shadow and 1 image (in a box?) with no shadow
You must have a shadow applied to the graphic box that contains the image.
David
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Both are graphic boxes with a fat white border and subtle 2px shadow applied. One has a dark grey border/shadow and the other one looks like it is supposed to.
This should be something simple, I’ve seen other sites that look fine, but mine is messed up. I’ve tried re-building it from scratch on different pages and it does the same thing.
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So the one without the shadow is correct?
Delete the other one
Duplicate the correct one
Import the other picture into the duplicate and tweak size etc.
David
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They both have shadows. One is very slight. I will make it more obvious.
I have done as you suggested and the second graphic (as identified in Sequence Timer) always has the extra border/shadow.
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The larger box has a grey background instead of a shadow. The smaller one has a white background with a shadow. Check your background settings on the larger box in the graphic pallet.
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I see both graphic boxes as having no background in the Inspector window.
What you say makes sense, but what is causing it is the question.
Thanks.
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There is a background color setting for the graphic effects that is separate from the item background. Check both.
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The graphic effects has a white border on both to simulate a photo look. I’ve checked everything. I started from scratch and tried 2 graphic boxes without the border and am still getting the same effect. Check it out.
http://reeltimedvd.com/new_site/customcreation.html
It appears as if the second graphic is getting the entire box filled with a background. When I change which graphic is second in Target Group Timer that graphic gets the extra border/shadow. Any extra area of the graphic box, whether because of the shadow or if I make it bigger than the actual graphic is what is getting filled in, but only on the second graphic.
I also tried unchecking Combine Graphics and switched from Sequence Timer to Target Group Timer.
I can’t believe I’m the only one to ever have this problem. I know it is probably something simple I’m over-looking but this is driving me mad!
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Hi George,
If you send your file in to support we can take a look at it for you
there ( support(a)softpress.com ).
Cheers,
Joe
On 7 Nov 2008, at 04:11, george wrote:
The graphic effects has a white border on both to simulate a photo
look. I’ve checked everything. I started from scratch and tried 2
graphic boxes without the border and am still getting the same
effect. Check it out.http://reeltimedvd.com/new_site/customcreation.html
It appears as if the second graphic is getting the entire box filled
with a background. When I change which graphic is second in Target
Group Timer that graphic gets the extra border/shadow. Any extra
area of the graphic box, whether because of the shadow or if I make
it bigger than the actual graphic is what is getting filled in, but
only on the second graphic.I also tried unchecking Combine Graphics and switched from Sequence
Timer to Target Group Timer.I can’t believe I’m the only one to ever have this problem. I know
it is probably something simple I’m over-looking but this is driving
me mad!
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Thanks Joe,
I am surprised there isn’t an easy answer to this. I will send the file for support to look at.
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I think there is but without seeing the file it’s pretty much a
guessing game. One thing to try is watching the QuickTime video
tutorial to see if you’re setting it up right:
http://www.softpress.com/support/freewaymoments.php
Joe
On 7 Nov 2008, at 22:58, george wrote:
Thanks Joe,
I am surprised there isn’t an easy answer to this. I will send the
file for support to look at.
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Well I finally got this one solved. Keith at Softpress sent me the solution.
My problem was using JPEG images with shadows. Since JPEGs don’t allow transparency, it caused the problem when the images are stacked on each other and used with Target/Show.
Hopefully if anyone has this problem in the future they’ll find the answer here.
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