FW can't open site FW file ...

Freeway
1

Hi,

I can’t find the answer elsewhere, so let’s try it here:

All of a sudden I can’t open the .freeway document any more (same for the backup file, so I doubt it’s corrupt).
Double clicking opens the Freeway app - that’s it.
Trying to open from within FW (“Open…” command), shows the file greyed out (same for the backup).

Tried changing the file permission to everyone read + write: No change.
Tried opening from an external disk (with “Ignore permissions” on): No change.

I think (although I am not sure) this is the first time I am trying to open it in Leopard, but other FW files have no problem (actually there have been absolutely no problems at all with Leopard for me so far, I clean installed on day 1).

Any ideas ?
chris

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2

If the file is a blank icon, have you tried, command-i on the file, and change the “open with:” drop down menu, and search and select Freeway?

On 18 Nov 2007, at 12:11 pm, chris1516 wrote:

shows the file greyed out (same for the backup).

David Owen ::
Freeway Friendly Web Hosting and Domains
http://www.PrintlineAdvertising.co.uk/freeway

3

Thanks, David,

but no, no blank icon, just grey.
Nevertheless I went to “Get Info” anyway and checked all settings and permissions.

No change.

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4

Chris, do you have a backup file i.e. from a disc backup to try? Or try sending the file to another machine to see if it works on a different set up.

On 18 Nov 2007, at 14:25, chris1516 wrote:

but no, no blank icon, just grey.

Nevertheless I went to “Get Info” anyway and checked all settings and permissions.

David Owen
Printline Advertising ::
Freeway Friendly Web hosting and Domains ::
http://www.printlineadvertising.co.uk/freeway/

5

David,
meanwhile I tried all that as well.

Finally I found one old copy that actually opened (although I have to redo quite a bit).
Still it’s a mystery what happend to all the other versions.

Anyway, thanks a lot for your replies.
chris

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6

Hi Chris,

Please feel free to contact us at support when this happens and we can
look at the file for you here. The backups are copies of the file from
the last time it safely opened. This (usually) ensures that the file
will be usable in the future. If it isn’t then they have either become
corrupt or disassociated with Freeway. The former can just happen
sometimes through no fault of your own and the latter can take place
when transferring a file from machine to machine either by email or
over the ether somehow.

You can send it to email@hidden, if it is larger than 10mb
the please use the free service from http://www.yousendit.com> or
someone similar.

Cheers,

Joe

On 19 Nov 2007, at 21:24, chris1516 wrote:

David,
meanwhile I tried all that as well.

Finally I found one old copy that actually opened (although I have
to redo quite a bit).
Still it’s a mystery what happend to all the other versions.

Anyway, thanks a lot for your replies.
chris

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7

Thanks Joe,

I did contact support over the weekend but haven’t heard from them yet.

chris

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8

Be sure to share what they suggest on here, I’ve spent an ungodly amount of time rebuilding about 30 sites from Freeway because of this occurrence.

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