Google Analytics Site Overlay not working?

I’ve set up the excellent Google Analytics on my website. But the Site Overlay function (which gives percentages for which links have been clicked) isn’t working.

I presume Google isn’t reading the links / code. Any ideas how I can rectify the problem?

Thanks


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Hi Mark,

I noticed something similar on a site and found that the problem was
started when the default homepage was set (in the Analytics settings).
Make sure it doesn’t contain “http://www” it should just be the
filename of your homepage which will more than likely be index.html.

Hope this helps,

Joe

On 16 Sep 2009, at 10:28, Mark wrote:

I’ve set up the excellent Google Analytics on my website. But the
Site Overlay function (which gives percentages for which links have
been clicked) isn’t working.

I presume Google isn’t reading the links / code. Any ideas how I can
rectify the problem?

Thanks

www.advocate.uk.com


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Thanks for that. So…

in Google Analytics there is a place where I tell Google the address of my homepage? Where is this? And it should just be “UK.COM

Thanks

Mark


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In the Overview page click Edit to the right of the profile that isn’t
working. On the next page click Edit alongside: Main Website Profile
Information. The Default page option should be blank if your default
page is index.html. If it’s anything else then make it whatever.html
(no domain need be added).

Joe

On 16 Sep 2009, at 10:57, Mark wrote:

Thanks for that. So…

in Google Analytics there is a place where I tell Google the address
of my homepage? Where is this? And it should just be "UK.COM
"

Thanks

Mark


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The Default page option was blank, which I understand is as it should be. But I thought I would try something else, so I’ve now typed in “index.html”

The Site Overlay function still isn’t working, but I presume I need to wait a day or two for Google to register clicks?

Any other ideas?

Mark


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Have you got JavaScript disabled in your browser? That’s the only
other thing I can think of.

On 16 Sep 2009, at 11:25, Mark wrote:

The Default page option was blank, which I understand is as it
should be. But I thought I would try something else, so I’ve now
typed in “index.html”

The Site Overlay function still isn’t working, but I presume I need
to wait a day or two for Google to register clicks?

Any other ideas?

Mark


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Java Script is running.

Bum!

Anyone else with any ideas?

Thanks

Mark


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I’ve had a look at the Google help. Below seems relevant:

Format of the Hyperlinks

If you’re using relative hyperlinks, make sure that you add a slash before the actual folder or pagename. For example, the Site Overlay report might not be able to recognize <a href=“index.html>Home, but it will show click data for the link if it is coded as <a href=”/index.html>Home

My hyperlinks don’t have the slash before the page name. How do I change this? Would it be Document Set Up > Output > Default HTML (to change the HTML type)?

Thanks

Mark


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Hi Mark,

There’s no way to do this in Freeway, but I’d be surprised if that was
the problem since none of the sites that I’m tracking have the
leading / either and they all work just fine. When you say it isn’t
working do mean you just don’t see the clicks or do you not see the
text overlayed on the top of the browser window too? Have a you tried
other browsers?

If you want to contact me off list and add me to your list of admins
on your analytics account then I can take a look for you.

Joe

On 17 Sep 2009, at 09:41, Mark wrote:

I’ve had a look at the Google help. Below seems relevant:

Format of the Hyperlinks

If you’re using relative hyperlinks, make sure that you add a slash
before the actual folder or pagename. For example, the Site Overlay
report might not be able to recognize <a href=“index.html>Home,
but it will show click data for the link if it is coded as <a href=”/
index.html>Home

My hyperlinks don’t have the slash before the page name. How do I
change this? Would it be Document Set Up > Output > Default HTML (to
change the HTML type)?

Thanks

Mark


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Arghhhhhhhh

I’ve just tried Safari (as oppose to Firefox) and it works!

How annoying that it doesn’t work for me in Firefox.

Thanks for your help

Mark


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It sounds like you have something on Firefox that’s preventing it from
working. Got any extensions installed to block ads or anything?

Joe

On 17 Sep 2009, at 16:20, Mark wrote:

Arghhhhhhhh

I’ve just tried Safari (as oppose to Firefox) and it works!

How annoying that it doesn’t work for me in Firefox.

Thanks for your help

Mark


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