How to stop order of dicontinued items

I posted this under “Off Topic” but no response… Customers are using old links they get from Google to order discontinued items. Is there a way to validate the link when they enter the site? Or enter the Order?
This is my first e-commerce site and my customer is getting frustrated.

Alex


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Sometime around 8/10/08 (at 14:56 -0400) AlexH said:

I posted this under “Off Topic” but no response… Customers are
using old links they get from Google to order discontinued items. Is
there a way to validate the link when they enter the site? Or enter
the Order?

Off-topic was probably not the best place, but never mind…

Are these links ones that place orders directly? I’m a little
confused as to how someone can order something that isn’t listed in
the site, even if they do find an out of date reference in Google?
How are the links structured, and what do they lead to?

k


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I did this myself to check it out.
I think I found the problem. When I modified the site and removed certain items in Freeway it seems they were not removed on the server! I assumed that Freeway would update everything… removing the old etc. Am I wrong?

Alex


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Only if it published them there in the first place, and only if you
upload again from the same Freeway document. Freeway does remove
pages you remove within the Freeway interface as soon as you upload
again.

But if you really want to be sure, just use an FTP application to
delete everything, then upload again. That way you will certainly
only have the latest.

By the way, Keith’s question makes me want to ask it again – does a
click on a link really make a purchase? That’s kinda scary. There’s a
rule you really ought to follow – never use a GET request[1] to
modify data. That should be the exclusive province of a POST.

Walter

  1. GET is just a fancy name for “requesting a page from the server”.

On Oct 8, 2008, at 3:56 PM, AlexH wrote:

I did this myself to check it out.
I think I found the problem. When I modified the site and removed
certain items in Freeway it seems they were not removed on the
server! I assumed that Freeway would update everything… removing
the old etc. Am I wrong?

Alex


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Walt thanks for responding. I thought that I used the same freeway document each time.
No a click on the link does not make a purchase… What I meant was the click gave you the item “add” button which took you to the shopping cart.
Thanks all for your help.
Alex


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Okay, but when you try to buy something that doesn’t exist, what does
your cart do with that request? Does it validate the incoming
request, decide that the product is invalid, and throw an error? Or
does it take the customer’s money and leave you (the merchant) to
clean up the broken bits of your reputation?

Walter

On Oct 8, 2008, at 4:58 PM, AlexH wrote:

No a click on the link does not make a purchase… What I meant was
the click gave you the item “add” button which took you to the
shopping cart.


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The cart (Mal’s) processes the request since it does not know… and my customer receives an e-mail telling him about the purchase. He then has to contact the customer to tell him he no longer has that item and get pay-pal to refund the amount.
It is BIG inconvenience!
Now that I have removed the offending page I get “cannot find page error” which eliminates the problem.
I did learn out of this that google finds anything in your directory it has nothing to do with your page.
Thank Again Walt, Keith, I have learned so much from all of you.
Alex


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Sometime around 8/10/08 (at 19:51 -0400) AlexH said:

Now that I have removed the offending page I get “cannot find page
error” which eliminates the problem.

Ahh. I think I am beginning to understand. (Sorry for being so slow.)
So the page was still there, just no longer accessible through
browsing the site - but was still shown (and hence accessible)
through a Google search?

I did learn out of this that google finds anything in your directory
it has nothing to do with your page.

It won’t do this if your web server is configured to NOT return a
directory listing if there’s no ‘index’ (or equivalent) page in there.

If you have a folder (directory) in your site that doesn’t contain a
file called “index.html”, what happens if you try to visit that
folder in your browser? If you get a crude listing of the folder’s
contents then Google could get the same. If you get some message
instead, with no ‘directory listing’, then Google cannot find
anything in there that you haven’t pointed out with a link somewhere.

If that’s the case, perhaps Google has just remembered that page from
when it was publically linked to? Once Google knows about a page it
can keep visiting it to check on it. The only way to prevent that is
to rename it, move it or delete it altogether.

k


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Thank you Keith, I understand that now… When I redesigned the site I made a new Freeway document not thinking that it would have no control over the previous documents pages. I will remember that now.

Alex


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