# Mailto with subdomain - broken

**URL:** <https://discourse.softpress.com/t/mailto-with-subdomain-broken/3276>\
**Category:** Freeway\
**Created:** [November 29, 2008, 4:12pm UTC](https://discourse.softpress.com/t/mailto-with-subdomain-broken/3276 "2008-11-29T16:12:46Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![WebWorker](https://discourse.softpress.com/letter_avatar_proxy/v4/letter/w/96bed5/32.png) [@WebWorker](https://discourse.softpress.com/u/WebWorker)\
**Post date:** [November 29, 2008, 4:12pm UTC](https://discourse.softpress.com/t/mailto-with-subdomain-broken/3276/1 "2008-11-29T16:12:46Z")

</div>

If you have to enter a mailto link with a subdomain like…

```
mailto: user @subdomain.maindomain.com

```

FW5 incorrectly create the link - it breaks the email into two links. (And in does not hide the email with entities)

(The dummy email above has a gap so it displays in this forum)

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**Author:** ![Keith\_Martin](https://discourse.softpress.com/letter_avatar_proxy/v4/letter/k/7c8e57/32.png) [@Keith\_Martin](https://discourse.softpress.com/u/Keith_Martin)\
**Post date:** [November 29, 2008, 5:23pm UTC](https://discourse.softpress.com/t/mailto-with-subdomain-broken/3276/2 "2008-11-29T17:23:18Z")

</div>

> it breaks the email into two links. (And in does not hide the email  
> with entities)

I tested this with Freeway Pro 5.2.1 and didn’t have any problems -  
the link was in one part and it was encoded properly. Which Freeway  
version are you using? Do you have an example online that can be  
peeked at?

k

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<div class="post-metadata">

**Author:** ![WebWorker](https://discourse.softpress.com/letter_avatar_proxy/v4/letter/w/96bed5/32.png) [@WebWorker](https://discourse.softpress.com/u/WebWorker)\
**Post date:** [November 29, 2008, 5:32pm UTC](https://discourse.softpress.com/t/mailto-with-subdomain-broken/3276/3 "2008-11-29T17:32:23Z")

</div>

Freeway Pro 5.3.0 on OSX 10.4.11

I’m testing locally on a test site I’m working on, that will eventually be in a sub-domain.

Can anyone else test on 5.3.0 to see if is just me seeing this?

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**Author:** ![Keith\_Martin](https://discourse.softpress.com/letter_avatar_proxy/v4/letter/k/7c8e57/32.png) [@Keith\_Martin](https://discourse.softpress.com/u/Keith_Martin)\
**Post date:** [November 29, 2008, 5:38pm UTC](https://discourse.softpress.com/t/mailto-with-subdomain-broken/3276/4 "2008-11-29T17:38:02Z")

</div>

Hang on… Will the email address actually use a subdomain too?

k

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**Author:** ![WebWorker](https://discourse.softpress.com/letter_avatar_proxy/v4/letter/w/96bed5/32.png) [@WebWorker](https://discourse.softpress.com/u/WebWorker)\
**Post date:** [November 29, 2008, 5:44pm UTC](https://discourse.softpress.com/t/mailto-with-subdomain-broken/3276/5 "2008-11-29T17:44:22Z")

</div>

Yes it will.

I think I see where FW is causing the issue.

If I copy the “styled” email text in the text, and paste that into the hyperlink window it creates an error (program error).

If I copy an un-styled email text into the hyperlink window, then its OK.

So maybe the extra styling copied to the clip board is the issue and nothing do with the sub-domain.

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**Author:** ![Keith\_Martin](https://discourse.softpress.com/letter_avatar_proxy/v4/letter/k/7c8e57/32.png) [@Keith\_Martin](https://discourse.softpress.com/u/Keith_Martin)\
**Post date:** [November 29, 2008, 5:48pm UTC](https://discourse.softpress.com/t/mailto-with-subdomain-broken/3276/6 "2008-11-29T17:48:53Z")

</div>

Sometime around 29/11/08 (at 12:44 -0500) WebWorker said:

> maybe the extra styling copied to the clip board is the issue and  
> nothing do with the sub-domain.

Sounds very likely. Well spotted!

The Hyperlink window’s text fields _ought_ to ignore all embedded  
styling and just take the raw text data when content is pasted.  
Perhaps they’re not?

k

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<div class="post-metadata">

**Author:** ![WebWorker](https://discourse.softpress.com/letter_avatar_proxy/v4/letter/w/96bed5/32.png) [@WebWorker](https://discourse.softpress.com/u/WebWorker)\
**Post date:** [November 29, 2008, 5:50pm UTC](https://discourse.softpress.com/t/mailto-with-subdomain-broken/3276/7 "2008-11-29T17:50:09Z")

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Yes it was styles that was causing the issue.

A stray style was is the paragraph and causing the weird issue (strangely earlier in the text block) Now its a single style, and a single link.

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**Author:** ![waltd](https://discourse.softpress.com/user_avatar/discourse.softpress.com/waltd/32/2720_2.png) [@waltd](https://discourse.softpress.com/u/waltd)\
**Post date:** [November 29, 2008, 7:05pm UTC](https://discourse.softpress.com/t/mailto-with-subdomain-broken/3276/8 "2008-11-29T19:05:10Z")

</div>

The only way I can imagine the link being broken is if one part of the  
link is styled differently than another, maybe there’s a pair of  
styles applied to it by accident?

Walter

On Nov 29, 2008, at 12:23 PM, Keith Martin wrote:

> > it breaks the email into two links. (And in does not hide the email  
> > with entities)
> 
> I tested this with Freeway Pro 5.2.1 and didn’t have any problems -  
> the link was in one part and it was encoded properly. Which Freeway  
> version are you using? Do you have an example online that can be  
> peeked at?

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