After you have saved them is the transparency obvious to you when you test in a browser?
If so it may be the way they have their program set up (Corel) not to display the transparent background correctly. In PS you can use the checkerboard bg to display transparency. Corel may have something similar.
But not being a Corel user…but found this
Choose “Set Palette Transparency” from the “Colors” menu at the top of the screen. Click “Set Transparency Value to Current Background Color” and click “OK.” Your background is now transparent.
I actually tested them out in preview and in FW and transparency ok in both aspects.
I have forwarded this and your next email to my client.
thank you so much Dave!
j
On May 29, 2011, at 8:41 PM, DeltaDave wrote:
After you have saved them is the transparency obvious to you when you test in a browser?
If so it may be the way they have their program set up (Corel) not to display the transparent background correctly. In PS you can use the checkerboard bg to display transparency. Corel may have something similar.
But not being a Corel user…but found this
Choose “Set Palette Transparency” from the “Colors” menu at the top of the screen. Click “Set Transparency Value to Current Background Color” and click “OK.” Your background is now transparent.