I’m trying to figure out why a previously working page using the PHP Feedback Form now no longer sends emails.
There’s no error messages showing up in my var/log/httpd/error_log or var/log/httpd/[my_domain_name] yet whenever I click the Submit button on my form I just get the page refreshed with the form fields now showing as part of the URL arguments. For example:
Hi Steve, I’m not available to check your page as I’m on my mobile at the moment but it sounds like the Action isn’t running on the page. This is often down to the error and success pages not being set in the Actions palette. As these are both required if they are not set then the Action will simply skip the page.
You can also check that another Action isn’t moving or removing the default form by trying the PHPFBF Action on a new page in a new Freeway document.
Regards,
Tim.
I’m trying to figure out why a previously working page using the PHP
Feedback Form now no longer sends emails.
There’s no error messages showing up in my var/log/httpd/error_log or
var/log/httpd/[my_domain_name] yet whenever I click the Submit button
on my form I just get the page refreshed with the form fields now
showing as part of the URL arguments. For example:
Your form appears to be OK and is pointing at garretthouse-bro-go.php the form processing file.
A couple of things you should change.
Select the name field and under the 3rd tab in the inspector change it from Name to name (these are case sensitive) also for the Email field change it from E-mail to email.
These changes will make the form do some error checking etc.
While I cannot read the contents of your garretthouse-bro-go.php file to check it is all OK other than that the form is fine and the first place I would be looking is in a Spam or Junk mail folder for responses.
Thanks for the replies - I’ve tried editing my field names so they’re as per David’s suggestion and specified error pages per Tim’s idea - still no joy I’m afraid.
Hi Steve,
I can see from the page source code that the Action just isn’t running on the page (and therefore writing the form action attribute). Make sure you have both the success and error pages selected in the Action as well as the recipient email address and subject. All of these are required fields and without the data the Action won’t run. If you are still having issues try adding the Action to a new blank Freeway site as it could be that another Action is upsetting doing something that is causing the PHPFBF Action to fail. You can also download and try the example Freeway document on the PHPFBF product page and see if that works for you; http://www.freewayactions.com/product.php?id=019
Regards,
Tim.
On 28 Aug 2013, at 13:05, Steve Harman wrote:
Thanks for the replies - I’ve tried editing my field names so they’re as per David’s suggestion and specified error pages per Tim’s idea - still no joy I’m afraid.