Hi Julie,
Add yourself as an email recipient to the existing email address in the Action palette;
email@hidden,email@hidden
Now upload the updated site and try the form again. If you get the email but the client doesn’t then he should open a ticked with HaveHost to see where the email went. Some hosts, GoDaddy for example, add the emails to an outgoing mail queue that gets processed at regular intervals. Others (most normal hosts) will send the email immediately.
Regards,
Tim.
On 29 Oct 2012, at 18:59, Julie Maxwell wrote:
When I have the form pointed to one of my email addresses (mac.com) I get it right away
OK I have done that and I get the email right away. He does not get anything
I will send a ticket to Have-host it is under my hosting account.
Now, Network Solutions where his email is set up and attached to his domain would have nothing to do with it?
Thanks Tim
On Oct 29, 2012, at 3:05 PM, Tim Plumb email@hidden wrote:
Hi Julie,
Add yourself as an email recipient to the existing email address in the Action palette;
email@hidden,email@hidden
Now upload the updated site and try the form again. If you get the email but the client doesn’t then he should open a ticked with HaveHost to see where the email went. Some hosts, GoDaddy for example, add the emails to an outgoing mail queue that gets processed at regular intervals. Others (most normal hosts) will send the email immediately.
Regards,
Tim.
On 29 Oct 2012, at 18:59, Julie Maxwell wrote:
When I have the form pointed to one of my email addresses (mac.com) I get it right away
Possibly. Check with HaveHost that there is nothing odd going on with the routing of the emails and if need be contact Network Solutions as well.
Regards,
Tim.
On 29 Oct 2012, at 19:25, Julie Maxwell wrote:
Now, Network Solutions where his email is set up and attached to his domain would have nothing to do with it?