PHP form / email

Good afternoon,

I finished a site a while ago and the owner now has told me that he is not getting any emails from the contact us page.

His email is attached to his domain at Network Solutions.

Are there issues with Network solutions emails getting emails from a PHP form?

Hosting is Have-host.

When I have the form pointed to one of my email addresses (mac.com) I get it right away

Julie


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Hi Julie,
Add yourself as an email recipient to the existing email address in the Action palette;
email@hidden,email@hidden

Now upload the updated site and try the form again. If you get the email but the client doesn’t then he should open a ticked with HaveHost to see where the email went. Some hosts, GoDaddy for example, add the emails to an outgoing mail queue that gets processed at regular intervals. Others (most normal hosts) will send the email immediately.
Regards,
Tim.

On 29 Oct 2012, at 18:59, Julie Maxwell wrote:

When I have the form pointed to one of my email addresses (mac.com) I get it right away


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OK I have done that and I get the email right away. He does not get anything

I will send a ticket to Have-host it is under my hosting account.

Now, Network Solutions where his email is set up and attached to his domain would have nothing to do with it?

Thanks Tim

On Oct 29, 2012, at 3:05 PM, Tim Plumb email@hidden wrote:

Hi Julie,
Add yourself as an email recipient to the existing email address in the Action palette;
email@hidden,email@hidden

Now upload the updated site and try the form again. If you get the email but the client doesn’t then he should open a ticked with HaveHost to see where the email went. Some hosts, GoDaddy for example, add the emails to an outgoing mail queue that gets processed at regular intervals. Others (most normal hosts) will send the email immediately.
Regards,
Tim.

On 29 Oct 2012, at 18:59, Julie Maxwell wrote:

When I have the form pointed to one of my email addresses (mac.com) I get it right away


FreewayStyle.com - Free Freeway templates and parts to download, use and explore - http://www.freewaystyle.com


freewaytalk mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options


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Possibly. Check with HaveHost that there is nothing odd going on with the routing of the emails and if need be contact Network Solutions as well.
Regards,
Tim.

On 29 Oct 2012, at 19:25, Julie Maxwell wrote:

Now, Network Solutions where his email is set up and attached to his domain would have nothing to do with it?


FreewayStyle.com - Free Freeway templates and parts to download, use and explore - http://www.freewaystyle.com


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