[Pro] contact form on template not working

I used the Freeway website template “Floral” for this site. The contact form isn’t working…any help?

http://foxrunstudios.com/contact.html


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It doesn’t look like the SendForm action has been applied on this page.

If it has been applied then do a File>Publish Everything (hold down the Ctrl Key to access this option) and reupload.

David


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Thanks, Dave:

I did what you said. The action had been applied but none of the criteria had been filled in.

Error message comes up that “could not complete “publish Site” because file not found. (-43:251:466)”


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Error message comes up that “could not complete “publish Site” because file not found. (-43:251:466)”

I would restart your Mac, run First Aid and repair permissions before opening FW.

Then open your FW doc and use Edit>Resources to make sure there are none missing before trying to Publish again.

David


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Where do I find “First Aid”? I’m so not a techy! Thanks, C.


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I found the first aid in utilities.


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Did the Disk repair permission, restarted, republished but it still comes up with the error message. It also says there are files missing from the resource file and that previews will be used (all the images for the home page). I looked in the resource file and they are there and have always been there. It has done this from the very beginning when I replaced the files that came with the template. Perhaps re-upload them on that page? However, it shows up online okay. I’m on Mac OS 10.8.5 and just upgraded to FW 6.1.2 in case that helps.


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I looked in the resource file and they are there

But did you do Edit>Resources - and were all files listed as Status:OK

D


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And have you re-uploaded the page because there is still no sign of the SendForm action on there.

D


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I have reloaded the site several times. The Send Form action shows on the contact page. I’ve reselected the photos on the home page and they are still listed as “missing” in the edit>Resources. Enough for tonight! Thanks for your help.


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I’ve reselected the photos on the home page and they are still listed as “missing” in the edit>Resources.

If they are still listed as ‘Missing’ then you have to help FW find them! Do you know where the originals are?

If you select one of the ‘Missing’ files from the list then click the ‘Edit’ button down at the bottom right you will get a new dialogue box that opens and one of the Buttons on it is ‘Locate’.

Clicking on that Locate Button will open a Finder window (usually at the last known location of the ‘Missing’ file) and using the Finder you can go through your Files/Folders until you get to the ‘Missing’ file.

Once you have ‘Found’ the missing file, selecting it and clicking on the ‘Open’ Button (bottom right) will complete the task and if there are other ‘Missing’ files at the same location on your HD they will be updated too.

This ‘Missing’ Resources scenario usually comes up after you have moved or trashed files from your system.

If you copy original files into the Media Folder that FW helpfully creates for you and only import from there into your FW doc then it is far easier to keep track of them.

D


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