[Pro] Crashes on Opening

Used the Pro trial version. Purchased Pro today. Downloaded, opened, entered my Serial number, then it crashed. Tried to open the program several times and it keeps crashing. “Quit Unexpectedly”.

Consulted this help page: http://www.softpress.com/kb/questions/126/Freeway+crashes+when+opening

Did all the steps outlined on that page (disabled fonts, deleted past preferences). None of it worked.

Does it have something to do with my trial version ending and blocking my IP for some reason?

Posted below is the error message it gives each time:

Process: Freeway Pro [14811]
Path: /Applications/Freeway Pro.app/Contents/MacOS/Freeway Pro
Identifier: com.softpress.FreewayPro
Version: 6.1.2 (6.1.2)
Code Type: X86 (Native)
Parent Process: launchd [119]

Date/Time: 2013-11-01 17:49:17.690 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 6870 sec
Crashes Since Last Report: 20
Per-App Interval Since Last Report: 366 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 8FA35778-7782-416C-B063-E0A4FB3A1B98

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Application Specific Information:
*** Terminating app due to uncaught exception ‘NSInvalidReceivePortException’, reason: ‘connection went invalid while waiting for a reply’
*** Call stack at first throw:

I can post the entire message, if needed. Thank you.


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Best to send it to support(at)softpress.com as they are the guys that can best diagnose this.

Nothing to do with an expired trial I am sure.

Can you log in as another user and try installing/opening then?

David


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Yes, email has been sent to Support. It still was quitting on another user.


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