On Feb 20, 2012, at 12:32 PM, toolemera wrote:
You are making the typical mistake people who are comfortable with computers and software make: that everyone has a basic understanding of what makes it all tick. What you don’t get to see or experience are the frustrations of the users who walk away from the websites because things are not going as they want them to. Sometimes there is a librarian or tech person to help out, sometimes a friend but often, no one knows a potential viewer or customer was just lost.
That might be true if the computer in question was purchased years and years ago, and maybe upgraded once or twice by someone unschooled in the Dark Arts. But for anyone who has purchased a computer new in the past three years, PDF Just Works™ in any browser.
(3 years is really being cautious on my part, it’s probably many more – this is how I remember things working in the late '90s.)
Walk into an Apple Store*, type in an address to a page that includes links to PDF content in the browser on any computer or iPad that you see, click on one of those links, and watch what happens.
iOS: The content opens in Safari, and a popover also allows you to view it in iBooks if you want to keep it. You don’t have to choose that but it does no harm if you do. You can zoom, pinch, swipe, etc.
Safari: The content opens inline within the Safari window. You can scroll, zoom, etc.
Do the same in a Microsoft Store (assuming you can find one) or a Best Buy or other Big Box Computer MegaMart. The computers will all have Windows 7 on them any more. Visit the page, click the link, and the browser will invoke whatever application on the PC can view a PDF. (Likely Adobe Reader, maybe just the Flash plug-in, I don’t have one at hand to tell you explicitly.)
This is the way that browsers (and the Web) work. Content that is not HTML is either handled by 1) the browser, 2) a plug-in, or 3) a helper application. The cascade works in that order, and there is no user configuration or interaction needed. The browser truly does decide what to do with any content that is not HTML. Just because the user can also choose to override that decision does not mean that they have to, or even that they have to understand that the option is there. By default, as designed, the content will be handled by the first application or helper in the chain that can handle it.
Walter
*Every night, all the machines in the store are refreshed back to factory stock, all user-added content is removed, fake address book data is restored, etc. These are “as purchased from the store” machines with nothing added.
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