[Pro] error on connecting to shop cart using mals e commerce

Hi I keep getting this error message when I try and buy something off my site. Does anyone know which web site address I should put in there and where do I change my details on the admin page, I can’t seem to find your details as stated on the error message.

cheers

Pete

FREEWAY CONFIG

The shopping cart will automatically attempt to load a new configuration file when you change your settings in Freeway.

Sorry, it was not possible to load your new configuration: It was not possible to connect to your webserver at:

http://ww4.aitsafe.com
Please login to Admin and correct the URL in Your details


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Well in one of mine it is simply

ww11.aitsafe.com

None of the http stuff

David


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Sorry I realise that is not very clear - I mean in the Action Palette

Also check in your cart setup on Mal’s server

David


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Hi David,

tried everything but still no luck. Will keep going.

Cheers

Pete


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do you have to upload your site before you can connect to mals e-commerce?

I’m trying to view in safari preview and I keep getting the error message even though i think everything is set correctly on freeway and mals

cheers

Pete


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Well if you think that one of the settings in Mals is for your web address then it certainly would be worth trying.

I didn’t realise that you hadn’t uploaded! I think that you have to be online to load the initial config file.

But also check that you have set the web address of your shop in Document Setup

Also see page 12 of the Freeway Shop User Guide

David


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