Hi Walter,
Thanks once again, helpful indeed. This is what I get in the email below. See the name, surname and comments are all grouped together in an odd position towards the bottom.
Procedure: Ear, nose & throat
Age_category: 31-45 Years
Gender: Male
Nursing_staff_courtesy: Good
Pre_procedure_information: Excellent
Admissions_process: Good
Patient_privacy: Excellent
Nursing_staff_responsiveness: Poor
Admin_staff_responsiveness: Good
Waiting_time_in_waiting_area: Excellent
Waiting_time_in_ward: Good
Level_of_cleanliness_wards: Good
comments: Test
Name: Matthew
Surname: Covarr
Level_of_cleanliness_waiting_area: Excellent
Noise_level_and_comfort: Excellent
Pain_controlled: Poor
Medication_explained: Excellent
Recommendation: Maybe
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