[Pro] Feedback Form probs

I’ve created the feedback form as per instructions on Softpress and get the email just fine. What I can’t figure out is the Error and Success pages. I make new pages but then they are ‘Error.html.html’ and ‘Thankyou.html.html’. I’ve tried deleting one of the HTMLs but I have yet to get an Error page or Success page. I just get the 500 Error page.

Is is supposed to be Error.html.html?

Thanks, Carolyn


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HI Carolyn,
Click on the error page in the site panel and with the Inspector palette open check the page title and name. The title can be anything you like (“Thank you for your email” for example) and the name should be something along the lines of “thanks.html”. I suspect your page title is “Error.html” and the page name (which Freeway takes from the title) became “Error.html.html”.
Repeat this process with the success page.

Back to your form page and make sure that both the error and success pages are specified in the PHP Feedback Form Action and you should be back on track.
Regards,
Tim.

On 25 Feb 2012, at 05:05, CarolynMB wrote:

Is is supposed to be Error.html.html?


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Thanks, Tim…but it didn’t work. Any thoughts.

  Carolyn

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I think it would help if you can post a link to your form online.
Rsegards,
Tim.

On 27 Feb 2012, at 04:18, CarolynMB wrote:

Thanks, Tim…but it didn’t work. Any thoughts.


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Hi Tim, this is the URL to my Contacts page, see how it works for you.

http://www.barnett-knits.com/contact.html

 Thanks, Carolyn

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Hi Carolyn,
Check that your server is set up to run PHP as it looks like the 500 error stems from a failure to execute the PHP code.
Regards,
Tim.

On 27 Feb 2012, at 13:24, CarolynMB wrote:

Hi Tim, this is the URL to my Contacts page, see how it works for you.

http://www.barnett-knits.com/contact.html


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