When you launch a new product or a significant upgrade i expect to see the correct amount of back-up material to support the release. Softpress in my opinion you could have done a lot better.
A number of contributors on this forum are extremely capable, and knowledgable people who help people like me out offering excellent help and support when we need it and i say Thank You.
However, Softpress i think you need to take a look at how this release was managed as it appears to me that there are considerable holes left in the support documentation, tutorials etc… My level of expertise in this field is minimal but taking a look at FW 6 and trying to get it to respond to existing sites that work under 5.5 is proving a challenge, and when i riase a ticket to your support desk what do i get… please read the Tutorial in the Using Freeway… not good enough i am afraid…
There has been a considerable amount said about the need to produce responsive Web sites on this forum and how we hoped that FW 6 would go some way to help us in this regard…I am somewhat dismayed that your own web site, which i assume is created using FW 6 is not even a responsive site…!!!
It is not my intention to generate friction within the forum, like a majority of the contributors and users of this forum we want FW to be successful, but i do not think Softpress have helped the cause in the release of FW6.
Thank You
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