I have just finished an e-commerce site for a client, and for the price paid, they have a great site, which they are very happy with.
Site for reference: www.randrdisplays.co.uk
Basically its a site for buying display graphics, the site has been produced in Freeway, with Mals as the cart and Sage Page as the payment processor.
Once the payment part has completed the customer is automatically re-directed back to a new page on the main site for uploading of their artwork for the banner purchased.
The 'Upload Artwork" link on this page connects the customer to my FTP site run on another mac in my office, which the my client has access to for collecting the artwork.
So all works well - until my client has asked if their customer does not name their files as specified on the Upload Artwork page of the site, how can they identify the customers file. Basically they want to make it idiot proof.
My question is does anyone have any better thoughts on doing this where we can incorporate the order reference from the Mals or Sage page with the artwork, if it mean incorporating a third party software and not using my FTP then I would happily have a look at that.
My thoughts is to get the customer to complete a small form on the artwork upload page, which they have to complete before the upload artwork button will work.
This info could just be their brief details and artwork file name, don’t want to make this another large form to fill in, or could it possible to get this info automatically from mals or sage and then the client just types in their file name?
Not sure how to get this to work.
Finally I have spoken with Freeway support and they have not really got an answer to this, saying that this would be more of a web developers roll rather than a web designer which as we know Freeway is the later.
Your thoughts greatly appreciated.
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