[Pro] Intaglio Crashes

There are two issues with Intaglio that I can’t figure out. Maybe You experienced similar events.
Since I updated to 3.2 Intaglio crashes when I am in ‘(X) Point Selection Mode’, working on objects that have ‘Effects’-properties and I move the Handle of a selected point I get the message “Can’t complete this command. There isn’t enough memory.” Which I am certain is not the case with 4 GB of RAM. The preview parameter is set to ‘Low Resolution’.

The other thing is this nonsense with the guide lines. When the drawing is zoomed, the guides garble. Same when I move a guide. Do I have to be happy that it isn’t worse?

So far I have restrained myself from deleting the prefs…
Is there anything that can be done, or is it just the combination of 3.2 with 10.6.8?


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I can´t recreate your issues here. Same specs on an iMac 2011. I remember this error message - but didn´t see for a long long time so I have no clue what´s the reason for it was.
Can´t remember when Intaglio crashes on me. But you should send the crash log with description to email@hidden in order to get it fixed.


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Mahalo Frank!
Yesterday (working on a graphic 13.625 x 16.625 - 200 dpi resolution) Intaglio crashed about 20 times on me.
You know how things go under timely pressure. It drives me nuts. Every time I am in 400% zoom, working in ‘(X) Point Selection Mode’ and I am moving some handles, it crashes. Now I began to save my work every 60 seconds or so. Which is sort of counterproductive, considering the time I usually spend with my graphics.
So far I have always sent the crash report to Apple, for whatever that is good. Now that You mentioned to e-mail the report to ‘email@hidden’ in order to get it fixed. Done deal. Now I only need to know what’s ‘email@hidden’ and how to send a mail to that address. :wink:
Mahalo nui! (Thank You very much!) for Your efforts to shed light on my tragedy.


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Ah - ok - so this highres image seems to tell me something. Intaglio isn´t 64bit yet - so big chance you ran out of RAM pretty soon, how many RAM you´ll have installed. Because every change you made will count in for a possible take-back (cmd+Z)
Sorry for that email.hidden thingy . I didn´t noticed that - just copy&paste it. Please try this >info “at” PurgatoryDesign “dot” com< Change the “keys” to @ and .

Maybe try another resolution till you finished your design and just for the export scale it to its end size.

Good luck with your project and Me ka oiai`o

Frank


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