[Pro] Javascript error

I’m using Freeway Pro 5.5 with showcase. When I try to create a Gallery (by importing images from another folder and adding captions to each of the images), I’m continually getting a Javascript error on every gallery I try to make.
The Javascript error essentially says:
Styles.controls has no properties

I tried repeatedly clearing the error but with no effect.

I tried on another computer today and have been getting exactly the same results. Yet yesterday I was able to make galleries from Showcase to Freeway Pro with no problems. What’s going on? Can anybody help me?


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Hi Micheal,

I’ve seen this problem before but am unable to repeat it. We’re still looking into it here but I did notice that selecting the Showcase items in Freeway with the Action palette open fixes the problem.

Joe

On 12 Oct 2010, at 05:42, Michael C wrote:

I’m using Freeway Pro 5.5 with showcase. When I try to create a Gallery (by importing images from another folder and adding captions to each of the images), I’m continually getting a Javascript error on every gallery I try to make.
The Javascript error essentially says:
Styles.controls has no properties

I tried repeatedly clearing the error but with no effect.

I tried on another computer today and have been getting exactly the same results. Yet yesterday I was able to make galleries from Showcase to Freeway Pro with no problems. What’s going on? Can anybody help me?


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Hi Joe,

Thanks for your interest. Actually I think we’ve solved it. After our client provided us with images from his copy of iphoto, we found that only these images would continually produce the javascript errors we were experiencing.

The client was not particularly savvy with iphoto and we suspect that depending on how he took the images from iphoto, so they had extra information in the images that somehow produced these errors. We fixed the problem by taking these images into PhotoShop and resaving them.

I hope you find this useful.

Michael


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Hi Michael,
Thanks for the feedback. Is there any chance you can send Joe, myself
or anyone at support [at] softpress [dot] com a couple of these
original images please?
It’ll be good to get them under the microscope in the Sofpress lab and
see what is making the action upset like this.

If the files are huge try a service like http://www.senduit.com
Regards,
Tim.

On 12 Oct 2010, at 10:45, Michael C wrote:

Thanks for your interest. Actually I think we’ve solved it. After
our client provided us with images from his copy of iphoto, we found
that only these images would continually produce the javascript
errors we were experiencing.

The client was not particularly savvy with iphoto and we suspect
that depending on how he took the images from iphoto, so they had
extra information in the images that somehow produced these errors.
We fixed the problem by taking these images into PhotoShop and
resaving them.

I hope you find this useful.


Tim Plumb
Creative Director
Softpress Systems

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I am also having the same problem. I tried resaving with no luck. Any new ways to resolve this?

Thanks,
Nicole


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