This is probably a question for Tim or Walter.
Here is the issue, I have three forms -with the PHP feedback page action applied- each one in a separate page. The problem is that the client is not receiving the forms at the recipient’s specified email. Each form has different recipient email address.
I did some tests adding one of our emails as well as one of the client’s gmail and the forms appeared to be working, however the email address each form should go isn’t working. Any ideas or solutions why this is happening?
Hi Carlos,
If the PHP is sending out the form data OK to certain email addresses but not others I’d be inclined to open a support ticket with your host and see what they can do to track the issue for you. Do the email addresses you are trying to send to have the same domain names as the sites themselves? It could be that your host expects you to send these in a particular way. As you are getting the success page the server isn’t returning an error when asked to send the mail so I can only assume that the server is having problems routing the mail or that the recipient email account may be at fault.
Regards,
Tim.
On 9 Nov 2011, at 17:16, Carlos Bobadilla wrote:
This is probably a question for Tim or Walter.
Here is the issue, I have three forms -with the PHP feedback page action applied- each one in a separate page. The problem is that the client is not receiving the forms at the recipient’s specified email. Each form has different recipient email address.
I did some tests adding one of our emails as well as one of the client’s gmail and the forms appeared to be working, however the email address each form should go isn’t working. Any ideas or solutions why this is happening?