[Pro] Problems with IE and Freeway 5.5 Slideshow

Hi! I love the new photo gallery slideshow program in 5.5. It does everything I want it to do.

However, when viewing on Internet Explorer on a PC, the thumbnails show up but when you click on them it doesn’t render the larger versions like is should. Doesn’t show them at all - it’s as if it stalls.

Is this a PC thing? IE thing? It works fine in other browsers and on my Mac. But since most people still use IE on a PC, I would want it to display properly.

If anyone has any suggestions or fixes, it would be appreciated.

Thanks!


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On Aug 15, 2010, at 11:19 AM, Scott Brogan wrote:

s this a PC thing? IE thing? It works fine in other browsers and on my Mac. But since most people still use IE on a PC, I would want it to display properly.

I’m not trying to be unhelpful but I haven’t experienced any problems viewing the slideshows and galleries in IE 8 of Firefox (Vista or XP - running under Parallels). I have six galleries each with five to 30 pictures. Everything works as expected - perhaps I’m doings something different to you.


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However, when viewing on Internet Explorer on a PC, the thumbnails show up but when you click on them it doesn’t render the larger versions like is should. Doesn’t show them at all - it’s as if it stalls.

What version of IE and what operating system?

David


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There’s an issue that’s been fixed internally - to fix it make sure that the Large Image Border is set to a color, not none. The border size can be 0 so no border will actually be visible.

That’s it!

Joe

On 15 Aug 2010, at 20:45, DeltaDave wrote:

However, when viewing on Internet Explorer on a PC, the thumbnails show up but when you click on them it doesn’t render the larger versions like is should. Doesn’t show them at all - it’s as if it stalls.

What version of IE and what operating system?

David


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We’re on the latest IE on our PCs at work (which is where I test the PC version, as I’m on Mac here at home). I think it’s IE 8.

Thanks Joe! I’ll make that change in the borders and see how that works.

I’ll let you know - but not until tomorrow when I’m back on a PC at work. :slight_smile:


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Thank you! I checked and that adding a border to the large images worked perfectly.

Glad it was an easy fix. Thanks again!


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