[Pro] problems with IExplorer

Hello, I have just notice that my site has some problems in Internet Explorer. Is the first time it happens or I have noticed it, because I normally use safari and firefox. If you enter and try to watch a video, the elements dissappears, and some css code appears on the top of the page.

I know Internet explorer is dying, but is a really common browser.

Thanks. Rakel

http://www.godelia.tv


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There are a lot of missing resources on these pages - how are you uploading?

David


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Missing resources? The pages are quite simple. I am uploading via Freeway.

Thanks for your answer. Im a bit worried about.


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I can send you files if you need to have a look at them


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The missing resources seem to have resolved themselves down to a loading.gif and a close.gif sp those shouldn’t affect anything.

Where do I go to see the videos?

D


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Thanks Dave. When you enter the page, you see 3 posters. If you roll over one of them, you see the info, and if you click yo get the url with the video. The urls are: godelia.tv/cinescena/cinescenaa.php and the same with /cinescenab.php and /cinescenac.php

But if you say "Where do I go to see the videos? " I supossed my page is not so clear…

Thanks again


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But if you say “Where do I go to see the videos? ” I supossed my page is not so clear….

It might be clear if I could speak/read your language!

D


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Hi Rakel
I checked your page in IE and no it doesn’t play here either… although I only checked in IE7.

A couple of questions:

  1. Which version of Internet explorer are you checking it on?
  2. Does that specific IE / PC have the correct flash player?
  3. And as far as I can see, these videos you have embedded are using a flashed based Hybrid beta 3 Player from Multistream … is it compatible with IE ?

The only reason I ask the last question is: because the player used on http://www.en.multistream.tv is not a beta. It’s at version 3.5, but even that one will not work in IE7. So is the player compatible with internet explorer, and if it is, which version of IE ?

Saludos Max


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you are ok, but we can try it!!

is this explanation understandable?: “When you enter the page, you see 3 posters. If you roll over one of them, you see the info, and if you click yo get the url with the video. The urls are: godelia.tv/cinescena/cinescenaa.php and the same with /cinescenab.php and /cinescenac.php”

Thanks.


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Hi rakel

I have tested the video and in Firefox or Safari they function correctly but in IE they do not work.

I think checked the supplier of the video plugin you are using http://www.en.multistream.tv and there video does not work IE either so you may want to contact multisteam and ask if they have the same problem.

Speak soon max


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¡ay! Lo siento para mi gramática mala. Escribo el texto otra vez debajo…

I have tested the video on your site and in Firefox or Safari the videos function correctly but in IE 7 they do not work.

I then checked the example on supplier of the video plugin you are using which is http://www.multistream.tv/servicios-de-streaming-video-progressive-hd.html and their video does not work in IE either. It may be that the video system does not support IE7. So you may have to contact multisteam and ask if they know of the problem and ask if they have a fix.

Saludos Max


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Hello Max. Thanks. When I wrote:

you are ok, but we can try it!!

is this explanation understandable?: “When you enter the page, you see 3 posters. If you roll over one of them, you see the info, and if you click yo get the url with the video. The urls are: godelia.tv/cinescena/cinescenaa.php and the same with /cinescenab.php and /cinescenac.php”

I was answering Delta Dave. But we might write at the same time… and it looks like Im answering you, but not.


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Hola Max. Ahora sí!

The thing is that my player is a beta because it has preroll (and by the moment, Im the only one using it). The normal player without preroll is compatible in any browser and device. When I started to use the beta one, it worked properly in IE, but suddenly it stopped to work. This is the reason I dont say them anything, because I supossed the problem was mine. Besides, I checked their website, and all the player in their site works properly in my IE.

Anyway, Im telling them, to review and solve it, because there might be the problem.

Thanks again. Un abrazo.


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Hola Rakel
aaaahhhh vale… ahora entiendo el mensaje previo :o)

Last night I could only quickly check your site with one of our PC’s which had Internet Explorer 7, but trying again today, I can confirm that the version on your site does not work on any of the PC’s but the version on multistreamTV does work, even in IE7!
So it may be the beta player you are using is not compatible.
You could confirm if this is the problem, by using a non beta version of the player… At least you will be able to find out if it is a problem that you have introduced or if it is the player.

saludos… max


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