I saved my file last night no problem. Today I got error that said:
“Could not save as ‘Freeway Site 7.2.freeway’ because of a program error. (-1309:1114:9938)”
I have tried doing a “save as” and I have tried saving on an external hard drive. I got the same message.
Can anyone help me out with this issue?
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Additional information, I have all files on my computer. I tried publishing the site and viewing it on Safari browser, it published and previewed in the browser just fine. I tried saving it again after publishing it and got the same error statement.
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Hi Angel,
Unfortunately that error number doesn’t tell us anything other than there was a general problem saving. Something that occasionally happens is a reference to an image, or even an image itself becomes corrupt and causes an issue.
Could you try going to the Edit>Resources dialog and clicking the Resample All button. Once this has completed you’ll be able to click the Done button and then try saving the document again.
I hope this helps - if not, our guys in support (support(at)softpress.com) will be happy to help out.
Joe
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Seems to have worked, thank you. What does this function do? My file saves much quicker now too.
Angel
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That’s awesome!
Resampling goes through all the images in your site and updates the internal versions so that they match the dimensions of the images as they appear in your document rather than the originals. You’ve probably got a bunch of high-res photos in your document that were being stored at their original resolution, hence the speed boost.
Joe
On 23 Mar 2015, at 12:49, Angel O. email@hidden wrote:
Seems to have worked, thank you. What does this function do? My file saves much quicker now too.
Angel
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Thank you. I always like to know more about the program. My site has a large number of photos.
Angel
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