Tim
I will let her know this - yes, it has cost me a lot of extra time, many, many hours as a friend/colleague helping another friend/colleague. Interestingly I don’t have this trouble with my paid and other client’s paid domain hosting.
Thank you for your help and advice,
regards
Elizabeth
On 21/06/2012, at 10:35 PM, Tim Plumb wrote:
Hi Elizabeth,
The issues you are having with the frameset and the lack of PHP support on the server make me think that they will need to pay for a proper hosting account rather than using their free web space. Hosting is dirt cheap these days and trying to step around the issues created by using a free account can cause more work in the long run. I generally think that if you are running a business (however small) you should be investing in real web hosting.
There are a number of people here on FreewayTalk that offer Freeway-friendly hosting. I won’t list them as I’m sure I’ll offend the ones I’ve forgotten about but I’m sure they will add their voices here.
Your client needs to create a new hosting account, move or redirect the domain name to the new hosting provider’s servers and finally you’ll need to upload your Freeway site to their FTP space. It’s a bit more work for you but it really is the right thing to do.
Regards,
Tim.
On 21 Jun 2012, at 13:53, Elizabeth Christie wrote:
The second URL you mentioned is how I have to upload it (according to TPG and my colleague) even though I have stressed that it’s not they way it should be done and all I need is the directory name to upload it from the Freeway FTP. Do you have any suggestions? I’m not tech minded so just don’t know where to look.
FreewayActions.com - Freeware and commercial Actions for Freeway Express & Pro - http://www.freewayactions.com
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