I created a successful Contact Form using the Send Form action. It has several fields and a set of radio buttons that ask for information so my client can send back a price quote. Only thing is that the information is received out of order and I see that the items are out of order in the site panel of the form. Is there a way to move the items within the site panel so as to get them in the right order? The form is set up inside a table.
If the fields are in a table, they should arrive to your in the same order as the table – row 1: column a, b, c, etc.; row 2: column a, b, c, etc. and so on.
If you wanted them to arrive in a different order, you can either put them in that order in the page source, or you can write a custom form handler to do this for you. The handler that the Action writes just takes them in the order presented by the browser.
Walter
On May 22, 2014, at 1:43 PM, qhrider wrote:
I created a successful Contact Form using the Send Form action. It has several fields and a set of radio buttons that ask for information so my client can send back a price quote. Only thing is that the information is received out of order and I see that the items are out of order in the site panel of the form. Is there a way to move the items within the site panel so as to get them in the right order? The form is set up inside a table.
Thanks Walter. This is odd, though. The order is different in the site panel and I don’t know why. Here is a link of the screen shot: http://form2.rsidentitydesign.com
Did you draw a table on the page, and then double-click inside each cell and choose Insert / Text field from the main menu at a blinking text cursor? I see that you have laid out the fields so they look like they are in a particular order, but that’s not the same as a true table. Even though you will have heard over and over that layout tables are bad, in this case, they are semantically better than a bunch of disconnected DIV tags (drawn-in-place HTML boxes).
Walter
On May 22, 2014, at 3:45 PM, qhrider wrote:
Thanks Walter. This is odd, though. The order is different in the site panel and I don’t know why. Here is a link of the screen shot: http://form2.rsidentitydesign.com
Yes, I set it up properly using the insert text, etc. Very strange.
I removed all the boxes and started over and it continues to list them out of order in the site panel, which affects how the information is received on the client’s end.
The form items are actually grouped by input type. We have a bug logged for changing it so they appear in order of appearance. For now the only solution would be to use the PHP Feedback Form.
I can’t tell whether you have a table as the parent of those fields, or a plain HTML box, mostly because you have the borders turned off in your design view. In the View menu, select Outlines on. Your table should look like this (well, not this spaced apart, but you see what I mean): http://scripty.walterdavisstudio.com/table_for_form.jpg
You should insert these fields inline, as if they were characters of text. I think where you got astray was in your radio buttons. These need to be inserted inline just like the rest of the fields. You appear to have drawn them over the top of the table, in order to get your desired spacing between them. Since I can’t see your published HTML, I have no way to determine if that is correct.
Walter
On May 22, 2014, at 5:02 PM, qhrider wrote:
Yes, I set it up properly using the insert text, etc. Very strange.
I removed all the boxes and started over and it continues to list them out of order in the site panel, which affects how the information is received on the client’s end.
Walter, yes, the entire form and all its elements are set up inline within the table. I have to run out now, I’ll upload the page asap.
Joe, thanks for the info. Do you know when the bug might be fixed? I have a few days, maybe a week before this has to go live. Other than the order issue, it’s working perfectly! I’ll try the PHP Feedback form as a back-up option. Thx.
Here is a the link. It’s the form only, not entire site. I also included a screen shot of the page with outlines. http://form2.rsidentitydesign.com/
I hope we can figure out a solution or the bug will be fixed. I would prefer not having to set it up again using a different action, as it inevitably require some kind of troubleshooting. Many thanks.
I would prefer not having to set it up again using a different action
The PHP Feedback form is almost a direct replacement for SendForm (actually the other way round) and shouldn’t give you any issues by swopping the 1 action for the other.
I applied the PHP form action and have one snag: the emails aren’t coming in with the senders name, but instead with the email address I place in the “missing email address options” field (or no-reply if I leave it at the default). They need to arrive with sender’s name or email address. I’ve tested it both on my server, Media Temple, and my client’s, GoDaddy as per the link below.
Did you name the email form (precisely) email using the Name field in the third tab of the Form Item Inspector? If not, then do that and they will come as desired.
Walter
On May 23, 2014, at 11:54 AM, qhrider wrote:
I applied the PHP form action and have one snag: the emails aren’t coming in with the senders name, but instead with the email address I place in the “missing email address options” field (or no-reply if I leave it at the default). They need to arrive with sender’s name or email address. I’ve tested it both on my server, Media Temple, and my client’s, GoDaddy as per the link below.
It’s working, thanks! I had the correct words in the fields but with initial caps (i.e.: Name, Email). Making them lowercase made the difference. Thanks, again!
It’s working, thanks! I had the correct words in the fields but with initial caps (i.e.: Name, Email). Making them lowercase made the difference. Thanks, again!
