Hey, when I download I just get a text file. I’ve got my serial number, any ideas?
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Hi Louise,
What are you downloading, and from where?
Joe
On 16 Aug 2011, at 20:40, Louise Ann Donahue wrote:
Hey, when I download I just get a text file. I’ve got my serial number, any ideas?
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from the update splash page when I open my program, then it links to SP and I try to update from there, wrong?
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Nope, shouldn’t be a problem. Try here: http://www.softpress.com/downloads/updates/
Joe
On 16 Aug 2011, at 20:48, Louise Ann Donahue wrote:
from the update splash page when I open my program, then it links to SP and I try to update from there, wrong?
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Same thing, I’ve tried three times. Can I send you an attachment somehow? Everything else on my comp seems to be fine, I’m on a PowerMac running X.5.8.
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support(@)softpress.com unless it is a particularly large attachment
D
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The other thing to try (in Safari) Right click the download link and choose Download linked File As
D
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Could you also try in a different browser?
Joe
On 17 Aug 2011, at 14:28, DeltaDave wrote:
The other thing to try (in Safari) Right click the download link and choose Download linked File As
D
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It seemed to work with FF, but never asked me for my serial number, is that right? This “e” doesn’t seem to work:
support(@)softpress.com, I’ll send to a different address from your website.
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