[Pro] Web fonts on ipad

Hi everyone,

I’m in a pickle.

For the life of me I can’t work out why this font won’t display on my iPad. It does on my mac, but not on my iPad (or iPhone for that matter).

Is this fixable, or have I made a rookie error somewhere?

As always, thank you in advance.

Mark Lawrence

www.mark-lawrence.co.uk/test


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When I look at the site in the Safari Web Inspector, I see a missing resource (404) for ClaireHandRegular.ttf. How did you add the font code to your site? Also, I believe that some mobile browsers require the fonts to be encoded as SVG (as one of the alternate formats), but I think your problem here is more basic than that.

Walter

On Feb 22, 2014, at 10:42 AM, Mark Lawrence wrote:

Hi everyone,

I’m in a pickle.

For the life of me I can’t work out why this font won’t display on my iPad. It does on my mac, but not on my iPad (or iPhone for that matter).

Is this fixable, or have I made a rookie error somewhere?

As always, thank you in advance.

Mark Lawrence

www.mark-lawrence.co.uk/test


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Hi Walter,

Thank you for your reply.

Seeing that you said it was a missing resource, I thought I’d just copy and paste the font into the resource folder. And for some reason that did the trick.

So working ok now, but thank you for your help.

Enjoy your day

Mark


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Remember, each time you publish, the contents of your local Resources folder (and in fact, the entire contents of your local Site Folder) are replaced by Freeway. Any files you add or edit to the folder on your Mac will be studiously ignored by Freeway when uploading to the server, and potentially overwritten by Freeway at the next publish. To really fix this issue, you must figure out how you were intending the fonts to be uploaded to the server. If you were using an Action like Caxton to upload the files automatically, then you need to potentially figure out how the Action lost track of the font file so this issue doesn’t repeat.

It is a frequent issue with files managed by Actions that Freeway will lose track of the original file without throwing an error. You may need to use the (Control key down) File / Publish Everything… hidden menu command, or the Edit / Resources (Resample All) dialog button to force it to retain control of the file. In extreme cases, you may need to remove the Action from your document (all pages), publish once without the Action, then re-apply it and re-configure it on all pages to re-attach the file the “right” way.

Manually mucking with the Site Folder is a short-term solution at best. Once Freeway figures out that the file is missing, or it sees the one you added, it may re-make all the links to the font as ClaireHandRegular-1.ttf (to avoid stepping on a file it doesn’t recognize as its own). When that happens, your file on the server will no longer be referenced by any html file, and you’ll be back where you started.

Walter

On Feb 22, 2014, at 11:02 AM, Mark Lawrence wrote:

Hi Walter,

Thank you for your reply.

Seeing that you said it was a missing resource, I thought I’d just copy and paste the font into the resource folder. And for some reason that did the trick.

So working ok now, but thank you for your help.

Enjoy your day

Mark


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For the life of me I can’t work out why this font won’t display on my iPad. It does on my mac, but not on my iPad (or iPhone for that matter).

This is always misleading because it is more than likely that the Actual Font is installed on Your system. This means that your code method has to be seriously wrong for it not to work locally.

When I m doing these sorts of tests I make sure that the font is NOT installed on my system and then I know it will only work if the Font is being served online.

You didn’t say how you added the font code to your page - through an action?

If so then which one as what you have done is only a temporary fix and will be overwritten next time (and every time) you upload.

Best to get to the root of the problem so that you can fix once and forget.

David


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Hi guys,

Thank you so much for the feedback.

I’m using the Web fonts action. I think there was some conflict with the fonts, as I deleted it off my system, reinstalled it and setup everything again in Freeway (even pulled in a new version of the eot).

As a result I’ve re-uploaded the entire site (without copying anything into the resources folder) and I’m happy to say that it’s working on the iPad now.

Thank you for your responses and suggestions, very much appreciated.

Kind regards,

Mark Lawrence


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