[Pro] web yep help!

Hello…sorry for the long post, but here I go…
I have webyep & Max’s actions running on a site. About 50% of the time the .php pages give me a “500 internal server error” message. It seems the problem is with my host.
I have found the following answer from the web yep user form,

"The “Internal Server Error” in most cases is due to a permissions problem.

Some FTP clients transfer the local permissions of the files when transferring the webyep-system folder and on some platforms the local files all have execute permissions.

Some servers then in turn do not like PHP files having execute permissions and give that “Internal Server Error”.

Solution: Either remove the execute permissions locally before uploading the files or set up your FTP client to not transfer the permissions but give explicit permissions:
For files: read for everyone, write for owner only
For directories: read and execute for everyone, write for owner only."

Is it possible when uploading a site with FW to “not transfer the permissions but give explicit permissions:
For files: read for everyone, write for owner only
For directories: read and execute for everyone, write for owner only”?

Since my host doesn’t seem to be helping much I thought might try the other fix. Or does anyone have any idea how I could fix this on my hosting account on my own? I don’t know much about php, but I have found in the hosting control panel where I can access the php script.

here is a link, http://cutbankrealestate.com/simple_test.php (again these pages work just fine about half of the time)

Thanks for any help.
Rich


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Is it possible when uploading a site with FW to “not transfer the permissions but give explicit permissions:
For files: read for everyone, write for owner only
For directories: read and execute for everyone, write for owner only”?

Since my host doesn’t seem to be helping much I thought might try the other fix. Or does anyone have any idea how I could fix this on my hosting account on my own? I don’t know much about php, but I have found in the hosting control panel where I can access the php script.

here is a link, http://cutbankrealestate.com/simple_test.php (again these pages work just fine about half of the time)

Thanks for any help.
Rich

In general you can use an FTP client to change a folder’s permissions on your web server by accessing your hosting ftp and getting info on the WebYep folder and looking at the permission setting. This is where you can reset it. Hosts don’t like folders with 777 as a permission setting as it leaves them open to abuse, but 775 is generally ok and WebYep works fine with that setting.

Your hosting service should let you know what level of permission they allow, and may have a specific directory folder that they will allow this in.


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Using fire-ftp I was able to change the web-yep permission setting which was set at 755 to 775.
Is the fix that simple? We will see if it works.
Thank you, thank you, thank you, thank you!
Rich


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Often this error is realted to a wrong .htaccess file that you might have uploaded?! Just checking… :wink:

Paul


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