Site migration problem

Hi,
I am hoping that someone here may be able to help. The problem I have is that I have just transfered an entire site to a clients new server and it is throwing up some problems. But, and this is the mystery it only occurs on their machines. On my test machines, friends machines and any other computers I use at the college I teach at the site and pages in question work perfectly.

The pages they can’t view correctly both contain either a java based fading slideshow or a flash created slideshow.

Now where it gets really strange is they never had a problem viewing these pages on the old server and still don’t. I can only conclude that the problem is server related but only the client seems to have problems viewing the pages from the new server.

I am completely stumped so someone might have a suggestion.

Thanks,
Richard


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Quite often, these sorts of features rely on a separate folder of
code uploaded to the server at a specific location relative to the
page that “calls” it. You might want to compare the two servers side-
by-side in an FTP application like Transmit or Fetch. I’ll bet
there’s something missing, something that you uploaded once and never
had to change again, and didn’t remember to upload to the new server.

Walter

On Oct 17, 2008, at 8:00 AM, pixelart wrote:

The pages they can’t view correctly both contain either a java
based fading slideshow or a flash created slideshow.


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Hi Walter,
Thanks for your reply. When I moved everything to the new server it was an exact copy - everything got moved. It’s not that the pages don’t show - it’s just that they don’t show on the clients machines - the rest of the world sees them. I have even set up ten different configurations of the pages for testing from scratch, installed them on the old server and the new one. Same thing happens the client can view them from the old server pages, but can’t see the slideshows on their new server.

Here are examples of what they have viewed:

New server:

http://www.panache-lingerie.com/hometest/java.html
http://www.panache-lingerie.com/hometest/flash.html

Old server:

http://www.panache-lingerie.uk.com/hometest/java.html
http://www.panache-lingerie.uk.com/hometest/flash.html

Richard

On 17 Oct 2008, 1:39 pm, waltd wrote:

Quite often, these sorts of features rely on a separate folder of
code uploaded to the server at a specific location relative to the
page that “calls” it. You might want to compare the two servers side-
by-side in an FTP application like Transmit or Fetch. I’ll bet
there’s something missing, something that you uploaded once and never
had to change again, and didn’t remember to upload to the new server.

Walter

On Oct 17, 2008, at 8:00 AM, pixelart wrote:

The pages they can’t view correctly both contain either a java
based fading slideshow or a flash created slideshow.


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On Oct 17, 2008, at 9:54 AM, pixelart wrote:

When I moved everything to the new server it was an exact copy -
everything got moved. It’s not that the pages don’t show - it’s
just that they don’t show on the clients machines - the rest of the
world sees them. I have even set up ten different configurations of
the pages for testing from scratch, installed them on the old
server and the new one. Same thing happens the client can view them
from the old server pages, but can’t see the slideshows on their
new server.

Hmmm. Then maybe it’s a cache issue? Try changing all the filenames
involved, even slightly. It’s not likely, because the top-level
domain is completely different, but hey, it’s probably a PC running
IE (seeing as it’s the client’s computer) and different rules apply
there in MS-land…

Walter


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