Thumbnails not working in IE8

Hi

I’ve put together a new site where I’ve used multiple instances of a Focus slideshow on a showcase page.

I’ve had reports from IE8 users that the thumbnail stacks don’t appear on the page when they view it. Apparently, they get a square area with a small logo or icon in the top left hand corner of it. If they click this tiny icon, then the slideshow proper opens.

Is there anything I can do to get it to work in IE8? As far as I can tell, everything is set for the main site compatibility (built in FW6) to IE7.

The site is http://www.heatherkay.co.uk. The slideshows are on the showcase page.

Any ideas?

Thanks

Heather


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Hi Heather,
This would appear to be a bug in the Exhibeo focus theme. The little image you are seeing in the broken image icon IE displays when it can’t locate the image for the element. This is the ‘stack’ element that in most other browsers gives us the ‘pile of images’ behind the main image. Unfortunately IE is displaying this above the main image, without any rotation or shadows and (as if that wasn’t enough) shows us the broken image icon as well for good measure. Thanks IE!

Until Softpress gets a change to correct this (I’ll log a bug on this in a minute) try the following quick fix;

Insert the following code into Page > HTML Markup > Before (end head) on your gallery page(s);

<!--[if lte IE 8]>
<style type="text/css">
<!--
.image-focus-stack { display:none }
#PageSubHead .Subheadline { color:#999 }
-->
</style>
<![endif]-->

This is a simple CSS style that hides the stack only in IE 8 or below. I’ve tested it in IE 7 and 8 and it appears to work as expected but haven’t tried IE 9 or above yet.

The second CSS rule is optional and is for you subhead. At the moment the text is legible on most browsers because of the text shadow. Unfortunately IE less than version 10 doesn’t support shadows like this and the text is almost invisible. What this style does is to reset the sub head to a mid grey colour for these browsers. If you want to keep the same design and try and force IE to display the shadows you can try using CSS3Pie (http://css3pie.com) which forces IE 6-9 into rendering the shadows.

Well done on the site by the way. The models look really great too.
All the best,
Tim.

On 24 Apr 2013, at 16:15, Heather Kavanagh wrote:

Is there anything I can do to get it to work in IE8?


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Hi Tim

On 24 Apr 2013, at 19:12, Tim Plumb wrote:

This would appear to be a bug in the Exhibeo focus theme.

Ah, okay. I may pass on a bug report.

I’m going to try your fix in a version 2 update today. I don’t have IE8 locally, but I have a forum full of fellow modellers who tested the site earlier and found the problem with the slideshow. I don’t think they’ll mind testing again.

Many thanks!

Heather


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Hi Heather,
It appears the issue is already fixed but just hasn’t been released yet;
https://twitter.com/softpress/status/327164925292187649
Regards,
Tim.

On 25 Apr 2013, at 06:20, Heather Kavanagh wrote:

Ah, okay. I may pass on a bug report.


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On 25 Apr 2013, at 08:12, Tim Plumb wrote:

It appears the issue is already fixed but just hasn’t been released yet;

Excellent. I’ll patch the page with your temporary fix for now, and await an update to Exhibeo.

=o)

Heather


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