Upload Error

Upon trying to upload a redesign of my site (built in original file existing FP file), I began receiving the upload error “Cannot create directory because the server reported an error. [mkdir command failed: Operation failed]”

I did not change any upload setting recently and have had no problem uploading in the past. I have my site set for secure shell access and use the Freeway upload setting of SFTP on port 22. I contacted my host and they seemed unwilling to help as Freeway is not a supported app and I did not feel like twisting arms as usual to get them to actually listen to me. Yet.

Tried:
Deleting contents of site folder and republishing.
Publishing to a new site folder.
Saving as archive and uploading from there.
Changing ports from 22 to 21 (21 just freezes on connection).

Only small success is I copied my Home page to a new document and was able to upload successfully with the same settings.

Does this mean something in my original file is corrupt? It’s early in the design process so I don’t mind cutting and pasting to another document, but as I have no idea what would bring this on, this would be a huge hassle once the site is done.

To vent, I love FP and am so enjoying learning about all it and web design has to offer, however, I am frustrated that nearly every time I sit down to work, I spend most of my time fixing some unknown problem rather than making progress. And I’m not even trying to do anything crazy creative/technical!

Currently there is a mish-mash of files uploaded to the server from the two different FP files at www.donnarooney.net. Can post archives of files if necessary.

D


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Have you tried a straight FTP upload (no SFTP)

David


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I did, but obviously would it not authorize without changing my shell access with my host and I was trying to avoid going that far. Also as I mentioned, I was able to upload a dummy page to the same directory with no problem using SFTP so that didn’t seem to be the problem. I also receive this error… Cannot complete upload because a file or folder was not found. [Could not open directory for reading: No such file or directory]

It seems I accidentally had a space in a Folder name (Latest News), which I usually avoid for best practices and all that, however I wasn’t aware it would completely break the ability to fully upload my site and give me not one but two different error messages.

I hope that’s all it was, but that’s 4 hours I’ll never get back. Happy Saturday.

On Feb 7, 2015, at 5:22 PM, DeltaDave email@hidden wrote:

Have you tried a straight FTP upload (no SFTP)

David


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I accidentally had a space in a Folder name (Latest News), which I usually avoid for best practices

Cant be too careful about that.

D


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Donna, this is an excellent catch, and I have filed a bug with Softpress in your honor.

Walter

On Feb 7, 2015, at 8:46 PM, Donna Rooney email@hidden wrote:

It seems I accidentally had a space in a Folder name (Latest News), which I usually avoid for best practices and all that, however I wasn’t aware it would completely break the ability to fully upload my site and give me not one but two different error messages.


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Then I am quite simply… honored! As I said, I was surprised to see how disastrous the results — especially considering the Site Folder and Master Pages folders both have spaces. So even if no spaces is best practice, doesn’t seem to set the best example for the novice.

Thank you for looking into it and sending along!

D

On Feb 8, 2015, at 7:07 AM, Walter Lee Davis email@hidden wrote:

Donna, this is an excellent catch, and I have filed a bug with Softpress in your honor.

Walter

On Feb 7, 2015, at 8:46 PM, Donna Rooney email@hidden wrote:

It seems I accidentally had a space in a Folder name (Latest News), which I usually avoid for best practices and all that, however I wasn’t aware it would completely break the ability to fully upload my site and give me not one but two different error messages.


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To update… I have been able to upload this file successfully several times, however not without a few other error issues.

I haven’t fully tested and tried every permutation but I have noticed on occasion an error similar to the " Cannot complete upload because a file or folder was not found. [Could not open directory for reading: No such file or directory]" but instead it can’t delete a file because the file or folder was not found.

In particular, I noticed it when I changed an image in an existing item. The upload got hung up trying to delete the old image, saying it couldn’t be found. I went into my ftp and deleted the file manually and then the upload went through no problem. I think it also happened if I deleted a whole page, but I was awash in errors for a while and so I lost track.

Also once I had a full successful upload, I created a new page from master and added another Exhibeo gallery and updated (building my photography portfolio). Upon checking the site online and subsequently in my resources folder, discovered that resources were randomly missing from previously existing pages and showing question marks on the site. Frustrating when sending the site to potential clients and fearing that they came to an empty site!!

So are these individual issues? A possible issue with my connection to my host (haven’t had one before)? Corruption in my file? Something I’ve missed in understanding the FWP process? Any thoughts would be great, thanks!

D


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I can only suggest that your original uploads were when you had files/folders with space characters in their names.

Then on subsequent uploads once you had corrected this then FW could not correlate the mis match between what was on the server and what it was trying to upload.

I think I would have suggested that after changing file/folder names (especially the folders after what we appear to know now) that you manually FTP into the server and clear out everything so that FW can carry out a complete upload.

As far as individual connections to your host - that is always an unknown area as we will never be privy to the particular settings/restrictions that the hosting companies impose on us.

David


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I agree, David… and as such, I did, during all the error madness, clear out my FTP site numerous times… cleared out my FW site folder, even ended up publishing to a new site folder (also after an FTP cleanup), etc., etc. Trying to keep it all as fresh and tidy as I can! I am now trying to monitor any erratic behavior as clearly as possible…

I understand not knowing the particulars of the host, however I only ask about the host as if to say that if we can rule out any and all FW issues, then I know to look elsewhere.

D

On Feb 14, 2015, at 1:29 PM, DeltaDave email@hidden wrote:

I can only suggest that your original uploads were when you had files/folders with space characters in their names.

Then on subsequent uploads once you had corrected this then FW could not correlate the mis match between what was on the server and what it was trying to upload.

I think I would have suggested that after changing file/folder names (especially the folders after what we appear to know now) that you manually FTP into the server and clear out everything so that FW can carry out a complete upload.

As far as individual connections to your host - that is always an unknown area as we will never be privy to the particular settings/restrictions that the hosting companies impose on us.

David


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