Upload problem:File or folder cannot be accessed

Freeway
1

Hello,

I’m trying to upload my site in freeway express, and it seems once I 30% through the upload, I get a error that “cannot complete upload because file or folser could not be accesses: 550 can’t change directory to resorces: No such file or directory” I called support and they had me move my site folder to no help, and were eventually stumped on the problem. Any help would be apprciated.

Thanks,

Robert

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2

hi Robert

Have you ever been able to upload with FWE.

You could also try - in File>Document Setup and under the Output Tab change the setting for Resources to “With HTML files” before trying to upload again.

David

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3

Can you try again, and see if the error message really spells resources with a lower-case r? That might be significant, if so. I had one client whose hosting (I think it was Yahoo) didn’t allow upper-case folder names. I had to go through the whole site with a text editor and upload in Transmit.

Walter

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4

No, it was an uppercase R, but I changed to the “with HTML files” and got it to upload. Thanks so much for the help

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5

Thank you Dave - you’ve also solved another problem (which is why I keep an eye on all threads). Changing the output tab as you suggest has cured a longstanding problem of uploads to a Fasthosts web server baulking before completion, when previously set to ‘Separate Resource Folders’. Why? I haven’t a clue.

So, out of interest can someone tell me what are the pros’n’cons of each method? I.e. ‘Common Resource Folder’, ‘Separate Resource Folders’ and ‘With HTML Files’.

Colin

On 5 Mar 2011, at 00:22, DeltaDave wrote:

hi Robert

Have you ever been able to upload with FWE.

You could also try - in File>Document Setup and under the Output Tab change the setting for Resources to “With HTML files” before trying to upload again.

David

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6

Personally I don’t use ‘With HTML files’ because as a frequent visitor into my server space with Transmit - you get presented with a massive jumble of files and it can be difficult to keep track of stuff. All those item1a.gif etc.

If you only use FW to manage your server space then this is not any sort of issue.

It’s all pretty much down to semantics.

D

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7

Nor do I usually, but with Fasthosts the FW way refused to load completely, which drove me to my trusty Fetch. But with a number of ongoing changes, it will be easier to use ‘with HTML Files’ and let FW manage everything, then later, perhaps, try again with the other options - or go back to Fetch.

Colin

On 5 Mar 2011, at 12:16, DeltaDave wrote:

Personally I don’t use ‘With HTML files’ …
If you only use FW to manage your server space then this is not any sort of issue.

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8

Hello. I just got to this page from searching my problem. I hope it’s OK to cut in to join.

I have the same matter of robert dean, the first question on this page, ‘Upload problem:File or folder cannot be accessed’.

When I click Upload, then soon the message below will appear on the box which says Progress.

Cannot complete upload because a file or folder could not be accessed. [550 Can’t change directly to / home: No such file or directory]
[-26391:625:1214]

could you please somebody give me how to solve if you know any?

I didn’t touch it for a while that I didn’t remove or delete files in there at all, but it looks like some is missing somehow and can’t be done.

Appreciate!

marvin

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9

Do you have a sub folder in your FW doc called ‘home’?

Or does your upload path include a folder with that name?

This may be a reserved name on the system and changing the upload path to /public_html/ or /www/ or /htdocs/ (different servers have different defaults) may sort it.

But we would really need a bit more info.

David

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10

hello David.
thanks you very much for your reply.

I set it up on
Document Setup —> Upload —> Directory:
as
/home/(user name)/public_html

it’s from the server, File Manager says.
I’m not sure it’s right way to try, but it’s still not fixed. the same message appears after I click to upload.

FTP server seems OK.
I’m wondering if it needs to delete all to be empty and create again?

sorry if I’ve not given you right info. if you still have some info to fiz, let me know. I’ll appreciate.

Thank you!!

marvin

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11

Sometimes a login will “jail” the user to a particular folder. This becomes their new notion of what / means. Ordinarily, / means the very top (root) of the filesystem tree (yes, the tree is upside-down). When your user account is jailed using chroot, your user account folder /path/to/your/user becomes /, so your directory setting would simply be public_html, not the rest of the stuff preceding it.

This is by no means exactly what is going on in your server, but it is one possible explanation. A great way to diagnose this is to use an FTP application to log in as the same user you are using in Freeway. See if you are able to see all the way to / (where you should see a lot of folders full of stuff you don’t understand or remember putting in your home folder), or if you cannot rise above the level of your own home folder.

Here’s what ‘root’ sees at /:
bin
boot
data
dev
etc
home
lib
lib64
lost+found
media
mnt
opt
proc
root
run
sbin
selinux
srv
sys
tmp
usr
var

Here’s a normal user’s home folder, which appears to be /:
mbox
src
user-script
www

Your mileage may vary, naturally.

Walter

On Mar 27, 2014, at 6:25 AM, marvin wrote:

hello David.
thanks you very much for your reply.

I set it up on
Document Setup —> Upload —> Directory:
as
/home/(user name)/public_html

it’s from the server, File Manager says.
I’m not sure it’s right way to try, but it’s still not fixed. the same message appears after I click to upload.

FTP server seems OK.
I’m wondering if it needs to delete all to be empty and create again?

sorry if I’ve not given you right info. if you still have some info to fiz, let me know. I’ll appreciate.

Thank you!!

marvin

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12

I set it up on Document Setup —-> Upload —-> Directory: as /home/(user name)/public_html

Forget the first bit - just make it /public_html/

So Server should be: www.yourwebsite.com

and Directory: /public_html/

D

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13

thank you Dave! bang on!
I appreciate your straight point. I like it :slight_smile:

thank you waltd as well.

marvin

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