Upload Problems

HI Joe,

On Dec 1, 2007, at 5:23 AM, Joe Billings wrote:

Yeah, it sounds like your upload directory is incorrect. Whatever
files you are dragging to somewhere else, that somewhere else should
be the directory you use in the upload dialog. Someone mentioned
previously that it’s often public_html, www or htdocs and just to
reiterate what Keith said, you don’t need to move or certainly not
delete anything once you’ve uploaded with Freeway, if it works fine
in preview then it will work fine on the web… providing it’s in the
right place.

Joe
Then I must be doing something wrong in Freeway and Freeway Upload
and I don’t know what it is. How do I check that my Upload Directory
is correct, what am I missing?

My new images from are Saved for Web and filed in my images file
(where they’ve been as long as I’ve had this site). That’s where I
put the images which are to appear in the pop up windows in Pic to
Window. I printed out Softpress instructions for this and followed
them to get all my pop up windows. I had apostrophes and so took them
out, and matched up all the names. My site functioned just fine
before all this with all the apostrophes, upper case, and underscores.

Yesterday was the first time I’ve had all my images duplicated
(doubled the images). I copied files into places where, until
yesterday, they always were… like in the Public folder (which
after the clean upload from Freeway, was totally empty and I had no
site).

There must be something I’m doing with the upload as my site works
perfectly in ‘Preview’, I even get all the pop up windows with all my
images in the right places.

Through all of these past frustrating days I seemed to get a complete
and better upload via Transmit. Freeway often just didn’t work.

I appreciate all this help and hope something will ‘click’ eventually
and someone can tell me where I’ve tripped up.

Carolyn

On 1 Dec 2007, at 10:10, Keith Martin wrote:

Sometime around 30/11/07 (at 23:55 -0500) CarolynBarnett said:

Freeway didn’t put everything where it needed to be and
my site disappeared so I corrected that manually with Transmit
and my
site is back but just the same.

Are you sure you’re using to correct upload details in Freeway?
Does Freeway upload some of the site, or nothing at all?
I think this may be the whole problem…

When I was dragging files into place in Transmit I watched and
noticed I twice the number of Resources as somewhere along the line
everything was duplicated and an ‘a’ added. I guess I have to sit
down and delete all of these!!!

No no nononoooo! Do not do that. You should only delete things that
you know for certain aren’t referenced in the HTML page code. Or
delete everything and upload from scratch.

I’ve deleted stuff I don’t want and added one or two more
things, result: the old stuff (supposedly deleted) is still there,
the new stuff does not appear.

When you choose File > Upload in Freeway, do you see the FTP upload
details? Are they correct?

k



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Yes and yes, it only uploads ‘some’ of the site, and it’s done this
through this whole new update I’ve been trying to do.

Does it report that the upload process didn’t complete, or does it
behave as if it was all fine?

I just
downloaded the Freeway Update… could this have anything to do with it?

Maybe.

All of a sudden I had over 400 files to upload, twice what is really
there. The extra’s were all duplicates with ‘a’ added, all in my
‘Sweater Images’ file. I have not had that happen before.

Curious. I think it is definitely time to get in touch with Softpress
support directly. I suspect they’ll want to see your Freeway document.

I’d ask to take a look myself, but I don’t recommend that people send
out such things with upload details inside except to official tech
support people or people they know well. And it is the upload process
that’s critical here.

k


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Sometime around 1/12/07 (at 17:57 -0500) CarolynBarnett said:

OK I did delete cgi and logs. They are not there now but my site is
still the same (incomplete mess) as it was with those two.

Urg.
Okay, you should probably make those again. AND contact your web host
to ask them if just remaking those folders will be okay, or whether
they need to reset anything at their end. And whether there are any
other folders that you’ve deleted that should be there.

:frowning:

k


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Sometime around 1/12/07 (at 18:27 -0500) CarolynBarnett said:

I had apostrophes and so took them
out, and matched up all the names.

Sorry for the badgering, but could you please explain step-by-step
exactly what you did to achieve this? What did you take them out of,
and where did you ‘match up all the names’?

There must be something I’m doing with the upload as my site works
perfectly in ‘Preview’, I even get all the pop up windows with all my
images in the right places.

So Freeway appears to be building a complete working site, you’re
just not getting it to the right place when you upload…

Through all of these past frustrating days I seemed to get a complete
and better upload via Transmit. Freeway often just didn’t work.

Often or always? This is an important distinction…

k


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Thanks Keith,
I’ll contact my server as I don’t know how to make the cgi and logs.

On Dec 1, 2007, at 6:31 PM, Keith Martin wrote:

Yes and yes, it only uploads ‘some’ of the site, and it’s done this
through this whole new update I’ve been trying to do.

Does it report that the upload process didn’t complete, or does it
behave as if it was all fine?
It just seems to behave as if all is well.

I just
downloaded the Freeway Update… could this have anything to do
with it?

Maybe.
Hmmm.

All of a sudden I had over 400 files to upload, twice what is really
there. The extra’s were all duplicates with ‘a’ added, all in my
‘Sweater Images’ file. I have not had that happen before.

Curious. I think it is definitely time to get in touch with Softpress
support directly. I suspect they’ll want to see your Freeway document.

I’d ask to take a look myself, but I don’t recommend that people send
out such things with upload details inside except to official tech
support people or people they know well. And it is the upload process
that’s critical here.
Thanks Keith, no I don’t want to fire that info to all and sundry. I
emailed Softpress at the start of this and got some help but it
didn’t…really…yet.

Carolyn

k


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Where is the Sweater Images file (or is it a folder)? Presumably it
is part of the Freeway site, not a folder where you keep your sweater
images and from which you import the images when constructing the page?

If you look within the Freeway created site folder on your hard drive
you would expect all images to be in the main Resources folder unless
you had created a sub-folder called Sweater Images to separate it
from your entry pages. In that case the images would be in a
Resources folder in the Sweater Images folder. How do the creation
dates of the images compare, a and non-a?

I have had problems with large numbers of image files losing order
while using the Gallery Action. Paul Dunning reckoned at the time
that it was something to do with the fact that the images were part
of a sub-folder but that it would be solved by a freeway update. That
was back at FW 4.1 or thereabouts. I have found that Freeway can lose
track of images but usually refreshing the Gallery action process
solved it. I know you are not using Gallery but maybe there is a root
cause to do with large numbers of images…?

Courage…

Pete

On 1 Dec 2007, at 23:05, CarolynBarnett wrote:

All of a sudden I had over 400 files to upload, twice what is really
there. The extra’s were all duplicates with ‘a’ added, all in my
‘Sweater Images’ file. I have not had that happen before.


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they always were…. like in the Public folder (which after the clean upload from Freeway, was totally empty and I had no sit

What you could do is post the details of the path to the directory that you have in Document Setup>Upload
without the username and password i.e.

Server: www.barnett-knits.com

Directory: public_html

Username: leave blank

Password: leave blank

Exactly as is in your document. We could tell from this probably if it was OK

David


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On Dec 1, 2007, at 6:38 PM, Keith Martin wrote:

Sometime around 1/12/07 (at 18:27 -0500) CarolynBarnett said:

I had apostrophes and so took them
out, and matched up all the names.

Sorry for the badgering, but could you please explain step-by-step
exactly what you did to achieve this? What did you take them out of,
and where did you ‘match up all the names’?
No problem, bagder away if it will help. I opened my ‘Sweater Images’
folder and retyped the names of all the images that had apostrophes,
underscores (where I had left spaces) and capitals, however I left a
capital ‘B’ in the pop up window images to identify that they were
‘back’ views. I figured I should have written them that way when
saving them in ‘Save for Web’ in Photoshop Elements 2.

I’ve not done that before, my site worked fine with my apostrophes,
underscores, etc.

Then, from my Gallery page in Freeway I clicked on each image and
looked to see what the names were in the Actions Window, I reselected
in the image field the retyped title for that particular image,
that’s what I mean by matching up… in the Action Window.

I checked the Inspection window and also all the items in the Page
list to make sure everything was there and had the right title.

There must be something I’m doing with the upload as my site works
perfectly in ‘Preview’, I even get all the pop up windows with all my
images in the right places.

So Freeway appears to be building a complete working site, you’re
just not getting it to the right place when you upload…

Yes.

Through all of these past frustrating days I seemed to get a complete
and better upload via Transmit. Freeway often just didn’t work.

Often or always? This is an important distinction…
I think always, Freeway doesn’t do anything or just a few files. I’ve
got my site up via Transmit. I use to always use Transmit, then I
discovered I could do the whole thing with Freeway… that’s when my
problems started. After I updated this time I just published and
uploaded in Freeway and the rest is history!

Carolyn


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Sometime around 1/12/07 (at 19:35 -0500) CarolynBarnett said:

I use to always use Transmit, then I
discovered I could do the whole thing with Freeway… that’s when my
problems started.

It sounds like we might be getting somewhere now. I think David’s
suggestion of posting the NON-sensitive parts of the upload details,
meaning show the server address and path but NOT the login username
or password, might be helpful.

But I’d like to see exactly what’s typed into Transmit’s connection
fields (minus username and password) and also exactly what’s typed
into Freeway’s connection fields. Minus the sensitive stuff.

k


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Hi Pete,
Here are my answers:

On Dec 1, 2007, at 7:07 PM, Pete MacKenzie wrote:

Where is the Sweater Images file (or is it a folder)? Presumably it
is part of the Freeway site, not a folder where you keep your sweater
images and from which you import the images when constructing the
page?
Yes, it’s a folder that appears in Media>Sweater Images, and also the
contents appear in CMB Designs Site>Resources and CMB Designs
Site>Site>Resources.

If you look within the Freeway created site folder on your hard drive
you would expect all images to be in the main Resources folder unless
you had created a sub-folder called Sweater Images to separate it
from your entry pages. In that case the images would be in a
Resources folder in the Sweater Images folder. How do the creation
dates of the images compare, a and non-a?
The images are in the Resources Folder(s) separately (not in an
Imagaes folder). The creation dates are the days I corrected them
and took out all the apostrophes and reloaded them onto the page (Nov
26 mostly). But the a’s b’s and (yes) c’s are Nov 24th (some) and
mostly Nov 30th. That’s when I did clean upload to the server from
Freeway and lost the site.

[Note: one image which is acrually on my About the Artist page has
the original, then a copy (a) then (b)which is an orange
line…something to do with the frame, dropped shadow or background,
and also (c) which is a copy of that!! So I have cardi.jpg,
cardiajpg, cardib.jpg and cardic.jpg. Otherwise this image has never
given me any trouble on the page!]

I have had problems with large numbers of image files losing order
while using the Gallery Action. Paul Dunning reckoned at the time
that it was something to do with the fact that the images were part
of a sub-folder but that it would be solved by a freeway update. That
was back at FW 4.1 or thereabouts. I have found that Freeway can lose
track of images but usually refreshing the Gallery action process
solved it. I know you are not using Gallery but maybe there is a root
cause to do with large numbers of images…?
Thanks, Pete, I’ll look at that. I only have 23 photos on my Gallery
Page with 22 Actioned to ‘Pic to New Window’ … so 22 extra photos
in use.

Courage…
Thanks, it’s driving my crazy as I’m not at US show this I usually do
so my clients will be looking at my site more just now and finding this!

Carolyn

Pete

On 1 Dec 2007, at 23:05, CarolynBarnett wrote:

All of a sudden I had over 400 files to upload, twice what is really
there. The extra’s were all duplicates with ‘a’ added, all in my
‘Sweater Images’ file. I have not had that happen before.


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Carolyn said

CMB Designs Site>Resources and CMB Designs Site>Site>Resources

From what you are saying here it looks as if you have 2 site folders. 1 inside another.
If this is the case and the one inside the other is the recent one if you are then using transmit to upload all of this then the correct site will be inaccessible to the world.

I would suggest that you create a new site folder (in the finder) maybe called ‘new site’ or similar to differentiate it from the old site(s). Make sure that you do this in the top level inside the folder that holds all your freeway, media etc. folders.

Once you have done this go to your Freeway document, open it and then under File>Document Setup>Document click the ‘select’ button to choose ‘new site’ as your site folder.

Then you can Publish Site or Preview in Browser to check that all is well.

If everything appears OK after this then Delete the other ‘site’ folders that you have on your hard drive.

Now that you only have one ‘new site’ folder you can use Transmit to clear all the files from your server from the www, ht docs or public_html folders (whatever naming convention is used by your Host).

Once you have done that then, if you prefer, you could use Transmit to upload only the contents of the ‘new site’ folder to your server. Make sure that you do not interfere with any of the files or the structure of the folders in there.

If this does the trick and everything works OK and you have made sure that the upload and directory settings are OK in Freeway then you should be able to let Freeway take over uploading from then on.

If this doesn’t work then you are going to have to let somebody see your Freeway document at least and also maybe let them have access to your server.

best wishes David


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I have added some code before the HTML on a page in order to run a login script (ALS). I added an extra directory level within the script to reflect the location of the login system on my server (inside a folder called alsv3). It didn’t work so, surmising that the login items needed to be loose, I emptied the contents of the alsv3 folder into my public_html folder and removed the alsv3/ from the code in the HTML Markup dialogue. The system then worked up to the point of opening the page I want to login to. I come up against a load of php warning code. Within that is a reference to alsv3 which I have removed but it still keeps appearing in this php warning. In fact I then cleared out all the Markup code in an attempt to get back to square one but the code keeps appearing. At latest I have relinked and republished the pages and made sure that only the basic script code is in the Markup dialogue but no joy.

Is it normally difficult to erase HTML Markup code? Any idea why this code keeps appearing? Is it perhaps something to do with cacheing on the server? Problem with the script?

You can view the page at http://www.field-options.co.uk/fieldtest.html and click the desired docs link

Also the warning code is copied below. alsv3 should not be there…

Warning: include(alsv3/alssystem/functions.php) [function.include]: failed to open stream: No such file or directory in /home/fieldop/public_html/linktest.php on line 10

Warning: include(alsv3/alssystem/functions.php) [function.include]: failed to open stream: No such file or directory in /home/fieldop/public_html/linktest.php on line 10

Warning: include() [function.include]: Failed opening ‘alsv3/alssystem/functions.php’ for inclusion (include_path=‘.:/usr/local/lib/php’) in /home/fieldop/public_html/linktest.php on line 10

thanks
Pete

I have added some code before the HTML on a page in order to run a login script (ALS). I added an extra directory level within the script to reflect the location of the login system on my server (inside a folder called alsv3). It didn’t work so, surmising that the login items needed to be loose, I emptied the contents of the alsv3 folder into my public_html folder and removed the alsv3/ from the code in the HTML Markup dialogue. The system then worked up to the point of opening the page I want to login to. I come up against a load of php warning code. Within that is a reference to alsv3 which I have removed but it still keeps appearing in this php warning. In fact I then cleared out all the Markup code in an attempt to get back to square one but the code keeps appearing. At latest I have relinked and republished the pages and made sure that only the basic script code is in the Markup dialogue but no joy.

Is it normally difficult to erase HTML Markup code? Any idea why this code keeps appearing? Is it perhaps something to do with cacheing on the server? Problem with the script?

You can view the page at http://www.field-options.co.uk/fieldtest.html and click the desired docs link

Also the warning code is copied below. alsv3 should not be there…

Warning: include(alsv3/alssystem/functions.php) [function.include]: failed to open stream: No such file or directory in /home/fieldop/public_html/linktest.php on line 10

Warning: include(alsv3/alssystem/functions.php) [function.include]: failed to open stream: No such file or directory in /home/fieldop/public_html/linktest.php on line 10

Warning: include() [function.include]: Failed opening ‘alsv3/alssystem/functions.php’ for inclusion (include_path=‘.:/usr/local/lib/php’) in /home/fieldop/public_html/linktest.php on line 10

thanks
Pete


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Open this file

/home/fieldop/public_html/linktest.php

in a text editor, and remove the reference to alsv3 in line 10 of
that file. That’s what the error message is saying to you.

If you added this code through a Master Page, you may have to change
it in both the Master Page and any children of that page as well.
Master Pages work great for some things, but sadly HTML Markup is not
one of them in my experience.

Walter

On Dec 3, 2007, at 9:42 AM, Pete MacKenzie wrote:

Warning: include(alsv3/alssystem/functions.php) [function.include]:
failed to open stream: No such file or directory in /home/fieldop/
public_html/linktest.php on line 10


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I bow to the PHP meister… yes, I did add the code in a Master page
hoping to make new child pages ready coded so this is probably the
root of the problem. I’ll do it the individual page way in future.
I’ll try to edit the linktest page and see how we get on.

many thanks

Pete

On 3 Dec 2007, at 14:47, Walter Lee Davis wrote:

Open this file

/home/fieldop/public_html/linktest.php

in a text editor, and remove the reference to alsv3 in line 10 of
that file. That’s what the error message is saying to you.

If you added this code through a Master Page, you may have to change
it in both the Master Page and any children of that page as well.
Master Pages work great for some things, but sadly HTML Markup is not
one of them in my experience.

Walter

On Dec 3, 2007, at 9:42 AM, Pete MacKenzie wrote:

Warning: include(alsv3/alssystem/functions.php) [function.include]:
failed to open stream: No such file or directory in /home/fieldop/
public_html/linktest.php on line 10


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It works! at last… now on to my plan to conquer THE WORLD…MWA HA
HA (well, after a cup of coffee maybe). Thanks Walter. Great help as
usual.

Pete

Pete MacKenzie
email@hidden

On 3 Dec 2007, at 14:47, Walter Lee Davis wrote:

Open this file

/home/fieldop/public_html/linktest.php

in a text editor, and remove the reference to alsv3 in line 10 of
that file. That’s what the error message is saying to you.

If you added this code through a Master Page, you may have to change
it in both the Master Page and any children of that page as well.
Master Pages work great for some things, but sadly HTML Markup is not
one of them in my experience.

Walter

On Dec 3, 2007, at 9:42 AM, Pete MacKenzie wrote:

Warning: include(alsv3/alssystem/functions.php) [function.include]:
failed to open stream: No such file or directory in /home/fieldop/
public_html/linktest.php on line 10


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There’s nothing inherently wrong with using Master Pages in this way,
but you have to pay attention to what happens after you have added or
edited the code. Any other changes to the Markup section have a way
of “detaching” the Master from its children in the Markup area. You
might not notice this, because every time you edit the Master, each
of the children gets a bullet next to its name, and you might believe
that the page has been updated by your changes.

So while are in the beginnings of the design/code process, then it
can be risky to work this way. Once you have everything locked down
and aren’t going to change the content of the Markup dialog any more,
then turn the page you have been using as your “test bed” into a
Master Page and make a bunch of copies of it from there.

Another approach would be to not do any of your coding, or as little
of it as you can get away with, in Freeway itself. This is how I
prefer to work.

I use the PHP Include Pages Action to attach my hand-coded PHP to the
Freeway page. Then I simply make whatever code changes I need in a
proper text editor (with real, honest line numbers and code
completion and everything!) and Freeway happily picks up on
modification date changes on these external files and uploads new
copies whenever I make a change. The only code I need to include in
the design in that case are little bits of template code, like <?php echo $some_variable; ?> in a markup item or Action.

Using this technique, you can build up a library of code that you
include into each page, and then invoke when needed. You get a
central point to concentrate on your coding, while your design in
Freeway dances around it and doesn’t need to concern itself with the
code. The best part of this is that if you make a code change, it
will cascade to all related pages without a need for you to edit the
same library code in several places.

Another great benefit of this approach is that your PHP server will
cache this code library in memory, speeding up your page
interpretation time by some tiny percentage in a modern server. (Note
that this will not be true–just the opposite–in a CGI-configured
PHP instance, but then you will never notice because it will already
be so bog-slow you will be screaming anyway.)

Walter


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Thanks for this. I’ll mull it over. I’ve got TextWrangler somewhere
which probably would work best wouldn’t it? Coding… The thought of
it makes me feel dizzy though. Maybe I’m getting too old to take on
another concept. I’ll just go and design a few comfort buttons with
rollover states in Photoshop to steady my nerves…
Pete

On 3 Dec 2007, at 15:14, Walter Lee Davis wrote:

There’s nothing inherently wrong with using Master Pages in this way,
but you have to pay attention to what happens after you have added or
edited the code. Any other changes to the Markup section have a way
of “detaching” the Master from its children in the Markup area. You
might not notice this, because every time you edit the Master, each
of the children gets a bullet next to its name, and you might believe
that the page has been updated by your changes.

So while are in the beginnings of the design/code process, then it
can be risky to work this way. Once you have everything locked down
and aren’t going to change the content of the Markup dialog any more,
then turn the page you have been using as your “test bed” into a
Master Page and make a bunch of copies of it from there.

Another approach would be to not do any of your coding, or as little
of it as you can get away with, in Freeway itself. This is how I
prefer to work.

I use the PHP Include Pages Action to attach my hand-coded PHP to the
Freeway page. Then I simply make whatever code changes I need in a
proper text editor (with real, honest line numbers and code
completion and everything!) and Freeway happily picks up on
modification date changes on these external files and uploads new
copies whenever I make a change. The only code I need to include in
the design in that case are little bits of template code, like <?php echo $some_variable; ?> in a markup item or Action.

Using this technique, you can build up a library of code that you
include into each page, and then invoke when needed. You get a
central point to concentrate on your coding, while your design in
Freeway dances around it and doesn’t need to concern itself with the
code. The best part of this is that if you make a code change, it
will cascade to all related pages without a need for you to edit the
same library code in several places.

Another great benefit of this approach is that your PHP server will
cache this code library in memory, speeding up your page
interpretation time by some tiny percentage in a modern server. (Note
that this will not be true–just the opposite–in a CGI-configured
PHP instance, but then you will never notice because it will already
be so bog-slow you will be screaming anyway.)

Walter


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Hi Carolyn

I don’t mean to rain on your parade but I don’t think it is fair to call it a Freeway FTP problem.

It’s been solved, it was a Freeway FTP problem. Joe at Softpress told me I needed to put my ‘public’ folder as it is written on the server in the Directory field.

Freeway will only ever do as you tell it. If all the information is not there then it will only do as it is asked.

I suppose there is a lesson in this for us all - if you set up your initial document with all the correct information from the start then there will be less headaches in the long run.

The other problem can be that it is difficult to absorb and implement what advice everybody is offering here. Who do you listen to, what do you try first, do you follow all suggestions or do you just filter out the ones that you think are most credible.

I guess what I am trying to say is ‘We told you so’ but in the clamour it is difficult to hear selectively.

D


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This is the exact reason why I include in every “Welcome Email” that
all new customer sign-ups receive - the exact information that you
need to place in your Freeway Upload Preferences - as it pertains to
our servers. The information also explains how to upload the files
via IP address, to the server that your account has been installed
on, even before any nameserver changes have occurred - allowing you
to pre-prepare your site on the server before going live!

Best Regards,
James Wilkinson

Website Hosting Services
Visit: http://www.have-host.com

On 3-Dec-07, at 3:32 PM, DeltaDave wrote:

Hi Carolyn

I don’t mean to rain on your parade but I don’t think it is fair to
call it a Freeway FTP problem.

It’s been solved, it was a Freeway FTP problem. Joe at Softpress
told me I needed to put my ‘public’ folder as it is written on the
server in the Directory field.

Freeway will only ever do as you tell it. If all the information is
not there then it will only do as it is asked.

I suppose there is a lesson in this for us all - if you set up your
initial document with all the correct information from the start
then there will be less headaches in the long run.

The other problem can be that it is difficult to absorb and
implement what advice everybody is offering here. Who do you listen
to, what do you try first, do you follow all suggestions or do you
just filter out the ones that you think are most credible.

I guess what I am trying to say is ‘We told you so’ but in the
clamour it is difficult to hear selectively.

D


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