Even though this article refers to MODX http://modx.com it could be applied to anything. Specifically I thought the “Custom Documentation” section is not only smart and practical but also a very nice touch. http://tinyurl.com/nq52gvd
Is anyone here providing basic CMS how-to videos (regardless of the system) to clients as part of their service? If so, what kind of feedback have you received? Do they find it a useful reference? Has it saved you from having to continually answer “How do I …” questions? http://tinyurl.com/nq52gvd