Adobe Hacked: 2.9M Users

http://blogs.adobe.com/conversations/2013/10/important-customer-security-announcement.html

Todd


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So I assume Adobe will of course email me since I’m a Creative Cloud user to let me know this has happened…

Thank you for posting this.


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I’ve been holding my breath since this popped up on HackerNews, hoping I’m not one of the 2.9MM. That’s got my Amex card, which they assure me can buy a fixed-wing aircraft if I should be so crazy.

Walter

On Oct 4, 2013, at 7:05 AM, Neil wrote:

So I assume Adobe will of course email me since I’m a Creative Cloud user to let me know this has happened…

Thank you for posting this.


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Lol, given I’ve nearly maxed my credit card they won’t get too far with it anyway…

Since this kind of issue is now mainstream, I believe there should be some kind of industry protocol / standard that service providers need to follow to alert users (at the very least) to a potential issue. To read via a forum post that someone may have my card details, and not via the company I trusted to hold them securely, is not acceptable.

I was enjoying Creative Cloud as well!


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I was saying they’ll let me do it, not that I could pay the bill when it comes. :sunglasses:

Walter

On Oct 4, 2013, at 9:02 AM, Neil wrote:

Lol, given I’ve nearly maxed my credit card they won’t get too far with it anyway…


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As a customer I agree, I want to know immediately. But I can also see how they might need to first assess the level of damage, namely the people who are actually affected, before sending millions of emails and possibly creating more confusion and worry. I don’t know, maybe as they see it they are trying to do the right thing by holding off. It’s a mess all around.

Todd

To read via a forum post that someone may have my card details, and not via the company I trusted to hold them securely, is not acceptable.


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That’s a valid point Todd. For all we know this probably happens a LOT more than we find out about anyway.


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[Laughs] Oh boy, the thought of that being true does make me twitchy.

Todd

That’s a valid point Todd. For all we know this probably happens a LOT more than we find out about anyway.


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… I wonder what PayPal doesn’t tell us :slight_smile:


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You bring up an interesting point, Neil. I wonder if companies like Paypal, Adobe … any entity really, are legally obligated to inform their customers of any security breaches if (big “if”) in their opinion they “believe” no personally identifying data was compromised?

Todd

… I wonder what PayPal doesn’t tell us :slight_smile:


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Forget what PayPal or the credit card companies don’t tell you, the ones that really keep quiet are the banks themselves.

Hacking major troves of financial data has been going on since day one. The end of the cold war and fall of the USSR brought a tsunami of activity. Scores of Russian programmers found themselves out of government jobs. The Russian underworld found them ample employment with higher pay and benefits.

The financial world has an understanding with the press that breaches of their systems “isn’t newsworthy.” Online systems outside of that realm don’t receive the same handling, though I suspect you will hear precious little more about Adobe’s problems.


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