Bug-force quit required

Intaglio 3.0.1, purchased Aug. 2008
Running on Mac OS 10.4.9

Window menu, “Library” causes a popup dialog “One or more fonts can’t be found. A substitute font wil be used instead.
Arial Black.”

Clicking OK just causes the window to continue popping up. Had to force quit to get Intaglio to close.

Tried more than once with same result.


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Hi Mary.

Sounds like you have a corrupt font library. You could try for
starters doing a disc permissions repair. Alternatively, you may need
to reinstall your fonts using your OS X installer disc.

On 24 Sep 2008, at 19:59, “Mary Jo Disler” email@hidden wrote:

Intaglio 3.0.1, purchased Aug. 2008
Running on Mac OS 10.4.9

Window menu, “Library” causes a popup dialog “One or more fonts
can’t be found. A substitute font wil be used instead.
Arial Black.”

Clicking OK just causes the window to continue popping up. Had to
force quit to get Intaglio to close.

Tried more than once with same result.


Intaglio mailing list
email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options


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Thank you for the advice.
I do permissions repair routinely as part of SuperDuper backups, and occasionally “on my own.”

Actually the font cache may have been corrupted. After reading your comments, I ran FontCacheCleaner, restarted, and the problem was solved.

The problem may have inadvertently been caused because I had just realized there were 2 copies of Font Reserve on my drive: An upgrade install didn’t remove the earlier version. - So I had removed the old version and did some testing in other apps to make sure everything was working (it was.)


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Hi Mary.

Good you got it fixed. :slight_smile:

FWIW, Intaglio v3 is awesome (well I suppose I would say that?)- but
so is 10.5 Leopard,
and Apple’s Intel machines, really are worth the upgrade- even if it
is just a Mac Mini :slight_smile:

Tom
On 26 Sep 2008, at 13:31, Mary Jo Disler wrote:

Thank you for the advice.
I do permissions repair routinely as part of SuperDuper backups, and
occasionally “on my own.”

Actually the font cache may have been corrupted. After reading your
comments, I ran FontCacheCleaner, restarted, and the problem was
solved.

The problem may have inadvertently been caused because I had just
realized there were 2 copies of Font Reserve on my drive: An upgrade
install didn’t remove the earlier version. - So I had removed the
old version and did some testing in other apps to make sure
everything was working (it was.)


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email@hidden
Update your subscriptions at:
http://freewaytalk.net/person/options


Intaglio mailing list
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Update your subscriptions at:
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