E-commerce with Freeway.

Hi there guys and gals,
Total newbie here, so advice much appeciated.
I’m putting together a website of my own framed landscape photographs which I’m selling for substantial sums of boodlle over the Web. I’ve followed the tutorial in Freeway Pro that came with the disc literature and there is a means of uploading an already-built facility onto a site that calls itself, and is credited to ‘Mal’s e-commerce.’ Problem is that the punters who are about to shell out their hard-earned cash are a bit squiffy about revealing their financial details through to a merchant facility that they have never heard of. Mal’s E-commerce? What? Who are they?
I mean would you give your credit card details to ‘Fred’s Dry Cleaning’, or ‘Heather’s Hot Deals’? No, you wouldn’t, especially if you’re about to spend a grand on a picture.
So has anybody out there got some info on an easily-set-up and totally trustworthy financial processing facility who can process the payments for the punters and pass on the balance to me without charging arms and legs, and who I can attach to my new site without heamorraging?
Thanks,
Mark.


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You could use PayPal’s shopping cart system.

You’d have to watch the fee’s for that, but typically it’s no too bad. You could adjust your prices somewhat to make up for it.


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Hi Mark,

This is the problem about “any” mail order business where payment is
“up front”. Do you trust them. Part of that can be helped by having
a good web site. If its a bit flakey, they might think the product/
service is a bit flakey. The rest is customer support and feedback.

We’ve recently put parts of our print business online with “buy now”
buttons linking to Mal’s and Paypal Pro Payments (we have Virtual
Terminal).

The amount of people buying were not increasing, but plenty of people
would email and phone. They were wanting reassurance. So we’ve added
“Telephone Order” as part of the button. We now get more orders over
the phone, than people adding to basket. Which oddly is not as secure
as if they ordered online. The client feels more assured speaking to
someone to talk about issues prior to a sale. The higher the cost
the more dialogue you might have. It might be worth encouraging this
with phone numbers, email contacts etc.


David

On 3 May 2010, at 1:50 am, Mark Lang wrote:

Problem is that the punters who are about to shell out their hard-
earned cash are a bit squiffy about revealing their financial
details through to a merchant facility that they have never heard
of. Mal’s E-commerce? What? Who are they?
I mean would you give your credit card details to ‘Fred’s Dry
Cleaning’, or ‘Heather’s Hot Deals’? No, you wouldn’t, especially
if you’re about to spend a grand on a picture.
So has anybody out there got some info on an easily-set-up and
totally trustworthy financial processing facility who can process
the payments for the punters and pass on the balance to me without
charging arms and legs, and who I can attach to my new site without
heamorraging?


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Update your subscriptions at:
http://freewaytalk.net/person/options

You could use PayPal’s shopping cart system.

Yes Mals will handle the nuts and bolts and PayPal can be used to process the payment.

And if that is good enough for Ebay then it has got to be good enough for the rest of the world!

David


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I use Mal’s and PayPalPro for my wife’s site http://brighthouseart.com/ and never had any issues. You have the option to display the Thawte and McAffee logos on your checkout page with Mals.

I like David’s idea of adding the order by phone option.


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