Hi,
I had search to see if this had already been answered and couldn’t find anything.
I’ve got a client who wants to do a customer survey by email. Customers to click buttons to answer questions etc and a send button to email back to client. Am I right in thinking the best way is a link to a regular web page with a form on it, or, can it be an html email that does the same thing?
Any pointers?
It’s not possible to put a form in an e-mail message and have it do anything useful. You could e-mail a link to a form on a Web page somewhere, and that would work for everyone.
On that form page (on your Web server) you would need to have a CGI or script that could accept the input from your form, cleanse it of any malicious input, and compose an e-mail to your client containing the results.
Most ISPs offer a bare-bones CGI system called FormMail, and if so, they will also have some instructions for configuring it.
You can also use PHP or another scripting language to do this yourself. Do you have any experience with this end of Web development? I can post some code if you will be able to use it.
A form can be created in Acrobat which can be emailed out to the customer that he wishes to survey.
If the customer has Acrobat (or downloads it) they can fill in the form and click the submit button which then emails the contents of the form to your client for processing.
There is always the question of whether the person being surveyed can be bothered to download Acrobat if they don’t already have it.
I think the trick with all these types of surveys is offering the right incentives to get people to respond.
Is that Acrobat (full programme) or Acrobat Viewer/Reader?
Cheers
Pete
On 28 Jan 2008, at 00:59, DeltaDave wrote:
There is also the PDF form option.
A form can be created in Acrobat which can be emailed out to the
customer that he wishes to survey.
If the customer has Acrobat (or downloads it) they can fill in the
form and click the submit button which then emails the contents of
the form to your client for processing.
There is always the question of whether the person being surveyed
can be bothered to download Acrobat if they don’t already have it.
I think the trick with all these types of surveys is offering the
right incentives to get people to respond.
You would need Acrobat (full version) to create the form, but then
anyone else would need a fairly recent version of Reader to fill out
the form and submit it.
Walter
On Jan 28, 2008, at 3:32 AM, Pete MacKenzie wrote:
Is that Acrobat (full programme) or Acrobat Viewer/Reader?
Cheers
Pete
I see this is a very old thread… but I am in the middle of deciding what to do… I want to make a form in Word then convert to an interactive pdf for my parents to fill out.
I am debating making the pdf or making an interactive form on my webpage…
But more importantly, I am unsure if I make the word document and then all the drop downs and radio buttons in Adobe to make it great, then if later I make a change to the word document, will I need to start all over in Adobe with all the fields??? If so, I can see I am better off doing it directly on my web page.
No matter how you translate from Word to anything, you will need to make changes in the final authoring program (Acrobat or Freeway). It would be the same if you started with a pencil and paper, too. (Not meant to be snarky, but to point out the fundamental disconnect between Word and anything online.)