I followed the instructions on how to add a quicktime movie to my site “to the letter”, yet when I test the page using Preview, as well as when I have uploaded the page to the web, when I click on the “Click to Play” button, the display comes up as the quicktime logo with a question mark. Am not sure what I am doing wrong. Any suggestions?
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That question mark means that the QuickTime plug-in cannot find a compatible CODEC (compressor/decompressor) to decode the video content. Remember that while you may have QuickTime 7 installed on your Mac, your browser will always use QuickTime X for the plug-in, and it doesn’t support the wide range of legacy formats that QT7 does.
Where did you get the video? What format is it compressed in? For ultimate compatibility, I recommend MPEG-4, using the H.264 video compression format and AAC audio. That gets you all iOS devices, Android devices, and modern browsers in one whack.
Walter
On Jan 4, 2013, at 3:44 PM, banditress wrote:
I followed the instructions on how to add a quicktime movie to my site “to the letter”, yet when I test the page using Preview, as well as when I have uploaded the page to the web, when I click on the “Click to Play” button, the display comes up as the quicktime logo with a question mark. Am not sure what I am doing wrong. Any suggestions?
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Thanks for the reply. I am running quicktime 10.1 on my mac, and exported the video file from a personal time-lapse movie file using the Quicktime Player export command. I believe I exported using the broadband option, which is H.264 as you noted above. When I imported the quicktime movie into the html box, I used the .mov file generated from the export. Should I have used the m4v file instead? I’m no computer geek so I’m not sure which is correct. Does this make sense in terms of your suggestions?
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Water, just discovered that the source of the files I have been using were produced on Quicktime 7.7. Maybe that is the ultimate problem based on what you mentioned above.
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Tried just using the m4p files instead, and this solved the problem!
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