[Express] Upload operation timed out

Hi

I tried to upload an 1.8 GB zip file to my site and got the error message "Cannot complete upload because an operation timed out. - [-26372:625L1214].
The support of my host, hostgator.com, found out that the error message was specific for the Freeway FTP client and directed me to this thread:

http://www.freewaytalk.net/thread/view/84989

last post, by ColinJA on 05.march 2011:

“In case it is of help, the Fasthosts upload problem mentioned earlier in this thread was solved by changing the Output Tab setting for Resources to ‘With HTML files’ in File>Document Setup. Just don’t ask me why!”

But this did not do it for me. So what now?

Kind regards - Hening.


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Hi Hening,

A 1.8GB file seems a bit large to be uploading to your site. Users have reported a few issues with uploading larger file such as videos in the 100s of MB such I’m not surprised to hear of issues with an almost 2GB file. If you would like to upload a file of that size to your webspace then your best bet would be to use a dedicated FTP Program like CyberDuck of Transmit.

I hope this helps.

Regards,

Chris Sowley
Design Monkey & Problem Solver

Freeway: You create, it codes

On 26 Apr 2012, at 15:13, Hening email@hidden wrote:

Hi

I tried to upload an 1.8 GB zip file to my site and got the error message "Cannot complete upload because an operation timed out. - [-26372:625L1214].
The support of my host, hostgator.com, found out that the error message was specific for the Freeway FTP client and directed me to this thread:

http://www.freewaytalk.net/thread/view/84989

last post, by ColinJA on 05.march 2011:

“In case it is of help, the Fasthosts upload problem mentioned earlier in this thread was solved by changing the Output Tab setting for Resources to ‘With HTML files’ in File>Document Setup. Just don’t ask me why!”

But this did not do it for me. So what now?

Kind regards - Hening.


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Hi Chris,
thank you for your reply, late at night!

  • But if I am to use an external FTP client, how would I make it so that the uploaded file can be downloaded by others?
    Good night - Hening

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Make a manual link. Use the hyperlink dialog, and enter the relative path to your file. Say you create a folder called downloads, alongside your Resources folder in the site folder. Then just enter downloads/myenormousfile.zip in the external URL field.

Walter

On Apr 26, 2012, at 5:04 PM, “Hening” email@hidden wrote:

Hi Chris,
thank you for your reply, late at night!

  • But if I am to use an external FTP client, how would I make it so that the uploaded file can be downloaded by others?
    Good night - Hening

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I hope you are not paying excess charges for large downloads with your ISP - that is huge!

What do you have that is so large. Is there no way of reducing that file size.

D


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On 27 Apr 2012, at 00:04, Hening wrote:

But if I am to use an external FTP client, how would I make it so that the uploaded file can be downloaded by others?

I’d have thought it would be better to keep in somewhere like Dropbox, with a link to it on your site. Zip it first, to force a download rather than have their browser attempt to display it.

best wishes,

Paul Bradforth

Buy my eBooks at:
http://www.paulbradforth.com/books/


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Hi

Thank you all!

In the meantime, it has occured to me that it might be easiest to bypass Freeway altogether for this purpose, instead use CyberDuck and upload to my public_ftp folder.

The file is zipped. It contains test shots for camera/lens profile creation for PhotoAcute, a (to my knowledge the only readily available) Super Resolution stacking software.

Good light! - Hening


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My concern would be that with a file size that large only the dedicated will download it.

Why not split it up into smaller packages and by all means use FTP to get them up there.

D


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Just create a Downloads folder alongside your index page (either with FTP or FW) and use external links to those files in FW.

D


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Thanks for the tips, Dave.

My concern would be that with a file size that large only the dedicated will download it.

The download is not intended for the general public, but for Eugene, the maker of the PhotoAcute software, for creation of camera/lens profiles.

Good light - Hening


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On 27 Apr 2012, at 12:56, Hening wrote:

The download is not intended for the general public, but for Eugene, the maker of the PhotoAcute software, for creation of camera/lens profiles.

Even more reason to just stick it on Dropbox and send him the link to it?

best wishes,

Paul Bradforth

Buy my eBooks at:
http://www.paulbradforth.com/books/


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Agreed - keep it out of FW altogether.

Just upload to your server and give him the URL

D


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Thank you. I will try it that way.


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Uff - now I get that timed-out-message even after I have removed the giant download file from the site!
??
Hening.


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Are you sure that you have removed it? How were you including it?

D


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Yes - I chose Delete from the context menu, and it’s gone from the site panel in FW as well as from the Site Folder.

How I INcluded it? On a page, I created a box with the Link To File Action and linked to the file on my disk.

Kind regards - Hening


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I created a box with the Link To File Action and linked to the file on my disk.

Just check that you didn’t include this action on a Master page by mistake.

D


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No I didn’t, just checked.


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When you preview it locally is the big zip added to your Site Folder?

D


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No.
-Fyi, I have also submitted the question to the support.
Kind regards - Hening.


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