I have just created a new website and am ready to upload it to my server. However, when I try to save the file Freeway keeps on crashing. This is becoming increasingly frustrating as I need to make one or two amends before it goes live, which it allows me to do fine but I want to save the changes and upload - it is when I save the file that it crashes immediately and I have to start again
Has anybody come accross this problem before or know a work around or even troubleshooting???
Folks, I still have a feeling font conflicts are at the heart of the 5.2 problems. Particularly when creating a new program, or an update of a program, font conflicts seem to abound.
The best resolution for this is to open Font Manager and run both Resolve Duplicate Fonts and then Validate Fonts. It’s those pesky duplicate fonts, when combined with CSS that make life miserable.
After that I’ld trash the Freeway 5.2 preferences, run Disk Utility Permissions repair, restart, open Freeway and then try to open the file from within Freeway.
I’ld be real curious to see if this works for other folks. I have to admit that every time I update or add software, I check Font Manager to see if something has crept in behind my back.
Could also be corrupt prefs. Quit Freeway, delete the com.softpress
and Freeway Preferences files from the ~(user)/Library/Preferences
folder and empty the Trash. Start Freeway up and see if that helped.
Joe
On 15 Aug 2008, at 21:11, lfcredbird7 wrote:
Hi Heather,
thanks for your reply. I’ve just tried that. It resampled
successfully and then quit when I tried to save
Try making a new user in the System Preferences on your Mac. Log in as that new user, and try Freeway there.
The usual culprit in crashes is Fonts, so this gets you back to square one.
Also, when Freeway crashes, do you get a regular Mac OS crash dialog offering to send the info off to Apple? Say “yes” to this dialog, but only up to the point where it offers to let you view the report. Then copy and paste that into a new message to support[at]softpress.com This will help get the (really) technical support ball rolling. There’s all sorts of cryptic detail in a crash report that can help the trained eye see what’s going wrong in your specific case.
